Incident management stories - Page 2

LogicMonitor has acquired Catchpoint, merging AI and Internet performance data to enhance predictive IT monitoring across cloud and network layers.

Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.

New Relic and AWS unveil AI observability tools to accelerate issue detection, enhance security, and improve business insights for cloud users.

One NZ uses Amazon Bedrock-powered AI to speed network repairs, cutting analysis time by 80% and improving response during outages and storms.

In 2026, successful cyber incident response and digital transformation hinge on human clarity and calm, despite rapid AI and tech advances reshaping IT landscapes.

SentinelOne and AWS have introduced new tools to boost security for AI workloads, automating incident response and enhancing cloud protection for organisations.

New Relic integrates its AI observability tools with Microsoft Azure, streamlining incident management and boosting productivity for engineering teams.

OWASP updates its Top 10 application security risks, with Software Supply Chain Failures now the third biggest concern for professionals worldwide.

Australian Motoring Services halved call and dispatch times by integrating 11 systems via Boomi, boosting efficiency and customer satisfaction nationwide.

Retailers are boosting observability investments to manage AI-driven complexity and reduce costly digital outages, with median losses at USD $1 million per hour.

Bitdefender partners with CYPFER to integrate advanced cyber forensic and response services, enhancing global protection and recovery for businesses.

NZTA and Verra Mobility launched a cloud-based system to enhance road safety camera incident processing, improving enforcement and supporting safer roads in New Zealand.

AI-powered observability boosts UK business productivity and ROI, with 75% citing improved efficiency and 125% annual return on investments reported by leaders.

Generative AI adoption cuts IT incident resolution times by nearly a third, saving over 323,000 work hours and boosting ITSM efficiency, says SolarWinds report.

Graylog has been recognised in the 2025 Gartner Magic Quadrant for SIEM, marking a milestone two years after launching its security platform for enterprises.

Securonix has been named a Leader for the sixth consecutive year in Gartner's 2025 Magic Quadrant for SIEM, praised for its AI-driven security solutions.

Cyber threats surge with 31% more vulnerabilities in 2024; CIOs urged to prioritise human-centric strategies and AI-driven defences for stronger cybersecurity.

Cohesity has been named a Leader in the IDC MarketScape: Worldwide Cyber Recovery 2025 Vendor Assessment for the second consecutive time.

SolarWinds launches AI Agent to boost IT resilience, automating incident response and simplifying operations for more proactive innovation in complex systems.

PagerDuty’s Fall '25 update launches AI agents and 150+ improvements, cutting incident resolution times by 50% and easing workloads for ops teams.