Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Exclusive: Precisely's glowing innovation in data integrity and customer experience
3 days ago
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uc
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hyperscale
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cx
Precisely’s innovative solutions in data integrity have driven substantial growth, transforming customer experiences for 12,000 enterprises worldwide.
NTT New Zealand reports reduced losses but faces challenges
3 days ago
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partner programmes
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managed services
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outlook
NTT New Zealand cuts net loss to NZD $17.3M but remains in deficit amid declining revenues and rising interest costs, challenging its financial stability.
Zyxel expands network engineer training with new courses
4 days ago
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network infrastructure
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partner programmes
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online courses
Zyxel Networks expands its ZCNE training program, introducing four new online courses aimed at closing the networking skills gap in HoReCa, education, and managed services sectors.
The roadmap to compliance: The intersection between risks, regulation and security
Last week
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data protection
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digital transformation
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partner programmes
Australian organisations face a 388% rise in data breaches, driving the government to boost funding for enhanced security and compliance measures in 2024.
Check Point to acquire Cyberint, enhancing SOC capabilities
Last week
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advanced persistent threat protection
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soc
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partner programmes
Check Point Software Technologies will acquire Cyberint Technologies to enhance its SOC capabilities, integrating Cyberint's risk management into the Check Point Infinity Platform.
Arrow Electronics named Cloud Commerce Manager for Broadcom
Last week
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public cloud
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private cloud
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it automation
Arrow Electronics has been appointed by Broadcom as the Cloud Commerce Manager for VMware Cloud Service Provider partners across 19 European countries.
NTT DATA appoints David McKeering as new ANZ CEO
Last month
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partner programmes
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cybersecurity
NTT DATA names David McKeering as new ANZ CEO amid a USD $30 billion merger, aiming to boost regional growth and drive innovation in Australia and New Zealand.
Ricoh earns Cisco gold partner status in Asia-Pacific region
Last month
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network infrastructure
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it training
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digital transformation
Ricoh has earned the 'Gold Provider' status from Cisco in the Asia-Pacific, highlighting its prowess in managed services and Cisco solutions, boosting its role in digital transformation for SMBs.
Exclusive: Rimini Street's CTO on AI, future of ERP systems
Last month
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martech
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partner programmes
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cdp
Rimini Street’s CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.
Cevo appoints Mark Badenach as new Sales Director
Mon, 29th Jul 2024
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digital transformation
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hyperscale
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partner programmes
Cevo appoints industry veteran Mark Badenach as Sales Director, aiming to bolster cloud services growth across Australia and deepen ties with AWS.
Konica Minolta report reveals 2024 Australian IT trends
Wed, 24th Jul 2024
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data protection
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digital transformation
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partner programmes
Konica Minolta Australia's 2024 IT trends report has revealed that 68% of C-suite execs focus on operational efficiency.
Intelliworx promotes Johnson to lead client operations in UK, US
Wed, 17th Jul 2024
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partner programmes
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cybersecurity
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managed services
Intelliworx promotes Joy Johnson to lead UK and US client services, aiming to capitalise on the booming cybersecurity market and company's growth.
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Lancom names Priscila Bernardes as new CEO after acquisition
Mon, 8th Jul 2024
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partner programmes
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software development
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managed services
Priscila Bernardes has been appointed CEO of Lancom Technology, succeeding Waruna Kirimetiyawa, who will now serve as Lancom Group Managing Director and ANZ CEO for Lyra Technology Group.
Optus teams up with Cisco to boost network security & protection
Fri, 5th Jul 2024
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saas
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firewalls
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data protection
Optus and Cisco have entered a multi-year partnership to enhance network security and data protection for Optus business customers, addressing vulnerabilities in hybrid work environments.
Advent One appoints Jason Dixon as new CEO, John Twine shifts role
Thu, 4th Jul 2024
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hyperscale
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public cloud
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partner programmes
Advent One appoints Jason Dixon as CEO, succeeding John Twine. Twine remains on the Board as Non-Executive Director. The company eyes continued growth.
Roboyo names Ignasi Peiris as automation engineering manager
Wed, 3rd Jul 2024
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digital transformation
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partner programmes
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rpa
Roboyo appoints Ignasi Peiris as Automation Engineering Manager for Australia, aiming to bolster UiPath capabilities and drive hyperautomation in the region.
Zellis launches HCM AIR with AI real-time payroll features
Wed, 26th Jun 2024
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partner programmes
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low-code
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Zellis launches HCM AIR, integrating AI and real-time payroll to transform HR and payroll services in the UK and Ireland.
Trend Micro excels in MITRE Engenuity ATT&CK Evaluations
Thu, 20th Jun 2024
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advanced persistent threat protection
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partner programmes
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cybersecurity
Trend Micro excelled in the latest MITRE Engenuity ATT&CK Evaluations, achieving 100% visibility in threat detection and an 86% actionability rating.
Seclore launches professional services solution in India
Thu, 20th Jun 2024
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it training
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data protection
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partner programmes
Seclore launches new professional services solution in India, enhancing data security with customised consulting, advanced training, and seamless integrations.
Loyalty Now achieves ISO 27001:2022 certification
Thu, 20th Jun 2024
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saas
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paas
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iaas
Loyalty Now secures ISO 27001:2022 certification, bolstering its stature in B2B payment-linked offers. This milestone fortifies its security standards and global market readiness.