Customer engagement stories
WPP partners with Sprinklr to utilise AI in delivering personalised customer experiences, heralding a new era in engagement.
Tech entrepreneur, Jackson Meyer, aims to transform festive shopping with cutting-edge VR platform, Fidelity Apps.
Known Pty Limited, a pioneer in messaging technology, has rebranded to Kudosity to streamline its business structure and enhance market offerings.
Linnworks, a leading provider of inventory and warehouse management solutions, has appointed Georgia Leybourne as its new CMO.
Sydney-based martech firm Atomic.io secures No. 2 spot for Innovation in Web/Mobile Platforms in the inaugural TMW 100 list.
Logicalis hailed as Sustainability Partner of the Year at Cisco's 2023 Summit for its green IT solutions globally.
ScreenCloud strengthens its partner ecosystem with two key appointments: Joe Rice as VP of Partnerships and Jon Santaub as VP of Tech Partnerships.
n3 Hub launches CDP-as-a-Service, allowing marketing agencies to utilise its customer data platform for clients.
NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.
Cybersecurity provider CrowdStrike surpasses USD $1 billion in sales on AWS Marketplace, a first for a cloud-based ISV.
Imply has appointed Pranav Parekh as its new Chief Customer Officer to enhance customer experience and reinforce its position in data analytics.
Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.
Amazon Web Services teams up with Web3 gaming firm, Immutable, for seamless integration of game studios into Web3.
Google Cloud partners with Asian travel platform Klook to utilise generative AI to enhance translations, customer service and data capabilities.
Lalamove utilises Freshworks' tools Freshdesk and Freshsales to improve sales conversion by 24% and customer engagement by 58%.
Generali Thailand sees a 12% reduction in application development and maintenance costs, courtesy of CAST Imaging software.
Perth-based Last Yard announced it has earned Amazon Web Services (AWS) Retail Competency status, positing it as a leader in retail software provision.
Health tech firm Netcall hires ex-CIO John Clarke to lead client solutions, aiding NHS digital transformation.
Waitrose has teamed up with CitrusAd to overhaul its online advertising strategy, promising personalised ads for customers.
Tonik Bank collaborates with MoEngage, driving digital banking access for unbanked Filipinos and aiming to revolutionise financial services.