Change Management Stories - Page 4

Global Stories

Change Management stories

Telecoms warned against rushing AI rollouts, survey finds

Telecoms risk misfiring on AI if they focus on rapid deployment over redesigning workflows, governance and data readiness, survey finds.

By Sean Mitchell • 4 min read • Last week

Digital Transformation

Forrester says AI is upending B2B go-to-market models

Forrester urges B2B firms to rethink marketing, sales and metrics as AI agents reshape how buyers search, compare and choose suppliers.

By Sean Mitchell • 3 min read • Last week

Smart Cities

Irish visit spotlights Transit9 rollout at Canberra Metro

Irish-backed software is now helping Canberra’s light rail operator streamline permits and contractor management as safety tools are added.

By Mark Tarre • 3 min read • Last week

Hybrid Cloud

LogicMonitor expands AI-led IT ops platform in ANZ

LogicMonitor adds Catchpoint-backed capabilities to its AI-led IT operations platform, promising governed automation across Australia and New Zealand.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Data Analytics

AICPA & CIMA launch AI skills programme for finance

AICPA and CIMA unveil global AI training for finance staff as firms seek to turn automation and generative tools into measurable gains.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

Workday backs Club Med HR overhaul for global staff

Workday supports Club Med's HR digital overhaul as the resort operator brings recruiting, time tracking and benefits onto one platform.

By Mark Tarre • 3 min read • Last week

Software-as-a-Service

LION & OpenAI deploy ChatGPT Enterprise across business

Lion rolls out ChatGPT Enterprise to 2,500 staff in Australia and New Zealand, using AI for forecasting, production and sales support.

By Sean Mitchell • 3 min read • Last week

Data Protection

AI investment could help construction firms retain staff

AI tools may help construction firms keep staff as a survey finds more than half of professionals would stay put if employers boosted investment.

By Mark Tarre • 4 min read • Last week

Digital Transformation

Global real estate company strengthens MFA security with Inde

Inde helps international real estate company roll out Authsignal MFA across Australia, New Zealand and South Africa in just two months.

By Lisa Pfahlert • 3 min read • Last week

Stories from Other Regions

Change Management stories

Manufacturing

UK firms rethink AI use to cut wasted work and boost output

UK firms rethink AI to cut wasted work as Node4, WorkJam and Aqilla urge smarter use of technology and human judgement.

By Kaleah Salmon • 4 min read • Last week

Digital Transformation

UK financial planners see AI boosting efficiency, not cuts

UK financial planning firms expect AI to lift efficiency through admin and support work, with only 3% planning staff cuts this year.

By Karen Joy Bacudo • 4 min read • Last week

Digital Transformation

Australian mid-sized firms gain from AI, but skills lag

Australian mid-sized firms are reaping productivity gains from AI, but MYOB says weak training, governance and legacy systems are limiting wider benefits.

By Sean Mitchell • 4 min read • Last week

Customer Relationship Management

UK businesses urged to rethink productivity amid AI shift

UK firms told to rethink productivity as AI, ERP and CRM reshape workflows, while experts warn gains depend on skills, governance and resilience.

By Sofiah Nichole Salivio • 6 min read • Last week

Customer Relationship Management

OMS adds Curvestone AI compliance checks for mortgages

Mortgage networks can now review every case in minutes, as OMS and Curvestone AI roll out automated checks to curb compliance risk.

By Sofiah Nichole Salivio • 5 min read • Last week

Social Media

Build or buy? How companies should manage external communications

For many B2B firms, a hybrid communications model is cheaper than hiring in-house specialists and offers sharper market insight across Southeast Asia.

By Patrick Keenan • 4 min read • Last week

Digital Transformation

Australia insurers urged to modernise core technology

Australian insurers risk falling behind on AI and growth unless they replace legacy core systems with cloud-native platforms before FY2027.

By Shaji Sethu • 4 min read • Last week

Digital Transformation

Manhattan goes live at GPC Brisbane warehouse centre

GPC and Manhattan Associates launch cloud warehouse system in Brisbane, aiming to boost inventory accuracy, productivity and fulfilment.

By Mark Tarre • 4 min read • Last week

Data Analytics

AI adoption lifts NZ business revenue, study finds

NZ businesses using AI could be earning far more, with Deloitte Access Economics finding sizeable revenue lifts and rising spending on the technology.

By Joseph Gabriel Lagonsin • 4 min read • Last week