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Change Management stories

ControlMonkey adds observability recovery for cloud tools
Software-as-a-Service

ControlMonkey adds observability recovery for cloud tools

The update could help teams restore dashboards and alerts after outages, reducing the risk of losing visibility when systems fail.

By Catherine Knowles • 4 min read • Thu, 26th Mar 2026
Appdome launches Vault for mobile compliance history
Mobile Device Management

Appdome launches Vault for mobile compliance history

Audit teams can now trace mobile app controls over time, as the new workspace records policy changes, builds and approvals in one place.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
Sovos adds Sovi AI tools across tax compliance cloud
Data Protection

Sovos adds Sovi AI tools across tax compliance cloud

Tax teams using the platform can now get regulatory answers, error fixes and early risk alerts, with human approval still required.

By Mark Tarre • 5 min read • Thu, 26th Mar 2026
Cycloid adds versioning for service catalogue stacks
DevOps

Cycloid adds versioning for service catalogue stacks

Platform teams can now stage infrastructure changes without forcing all users onto the latest release, reducing upgrade risk for production systems.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Mar 2026
Blackline survey finds safety budgets rise despite gap
Data Analytics

Blackline survey finds safety budgets rise despite gap

Training and trust remain weak spots, as most safety leaders still see a gap between written protocols and what workers actually do.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026
Gamma urges staged AI rollouts to cut CX transformation risk
Customer Relationship Management

Gamma urges staged AI rollouts to cut CX transformation risk

Gamma urges firms to phase AI customer experience rollouts, boosting governance and testing to cut disruption and data quality risks.

By Sofiah Nichole Salivio • 5 min read • Wed, 25th Mar 2026
Oracle launches agentic AI apps across Fusion Cloud
Hybrid Cloud

Oracle launches agentic AI apps across Fusion Cloud

Oracle unveils 22 agentic AI apps for Fusion Cloud, aiming to automate core business workflows and embed decision-making into enterprise systems.

By Mark Tarre • 5 min read • Wed, 25th Mar 2026
Construction claims are shaped before disputes begin
DevOps

Construction claims are shaped before disputes begin

Construction claims are often won or lost on everyday site records, yet most digital tools still prioritise delivery over evidential strength.

By Jenna Farrell • 6 min read • Wed, 25th Mar 2026
New Relic named IDC MarketScape AIOps leader again
DevOps

New Relic named IDC MarketScape AIOps leader again

New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026
Thomson Reuters report spotlights gap in legal teams' value
Digital Transformation

Thomson Reuters report spotlights gap in legal teams' value

In-house legal teams see themselves driving strategy, but a new report shows most C-suite leaders barely recognise their contribution.

By Mark Tarre • 4 min read • Wed, 25th Mar 2026
UK, US firms abandon AI plans amid skills shortage
Digital Transformation

UK, US firms abandon AI plans amid skills shortage

Major UK and US professional services firms are shelving AI projects as skill shortages bite, exposing a gap between tech spend and staff readiness.

By Mark Tarre • 5 min read • Wed, 25th Mar 2026
Gainsight names new leadership team for growth push
Software-as-a-Service

Gainsight names new leadership team for growth push

Gainsight names new finance, go-to-market and Marketing Chiefs as it gears up for AI-driven growth in customer success software.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026
Dext launches AI Assist bookkeeping tool in North America
Software-as-a-Service

Dext launches AI Assist bookkeeping tool in North America

Dext rolls out AI Assist in the US and Canada, promising to learn each firm's bookkeeping rules while keeping humans in full control.

By Karen Joy Bacudo • 4 min read • Wed, 25th Mar 2026
UK law firms lead AI use for time savings & profit
Digital Transformation

UK law firms lead AI use for time savings & profit

UK legal professionals emerge as global AI leaders, with 62% regular users and strong training seen as key to boosting profitability.

By Sofiah Nichole Salivio • 5 min read • Wed, 25th Mar 2026

Stories from Other Regions

Change Management stories

Manchester tech event to focus on AI, trust & risk
Unified Communications

Manchester tech event to focus on AI, trust & risk

Boards face mounting pressure to prove AI and automation improve service, resilience and compliance as Manchester Tech Week opens in Manchester Central.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026
CFOs urged to treat AI as a portfolio, not one ROI
Digital Transformation

CFOs urged to treat AI as a portfolio, not one ROI

Gartner tells CFOs to stop chasing a single AI ROI formula and instead manage varied AI projects as a balanced, actively reviewed portfolio.

By Shannon Williams • 4 min read • Wed, 25th Mar 2026
JAGGAER roundtable focuses on procurement, inflation, AI
Data Analytics

JAGGAER roundtable focuses on procurement, inflation, AI

JAGGAER's Sydney roundtable explored how data, AI and phased change can help procurement tackle inflation, supplier risk and maverick spend.

By Kaleah Salmon • 4 min read • Wed, 25th Mar 2026
Canadian law firms report strongest AI time savings
Digital Transformation

Canadian law firms report strongest AI time savings

Canadian law firms report the strongest AI time savings globally, yet many still battle lost billable hours and tangled tech stacks.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 25th Mar 2026