Celonis & Ardoq join forces to boost CIO operational control

Celonis and Ardoq have launched a combined solution aimed at enhancing business transformation by giving Chief Information Officers (CIOs) greater visibility and control over their operations.

The new offering integrates Celonis' Process Intelligence platform with Ardoq's Enterprise Architecture technology - creating an advanced digital twin of an organisation.

This fusion allows CIOs to better align their technology investments with business priorities by showing the correlation between IT operations and business process performance.

Eugenio Cassiano, Senior Vice President of Strategy and Innovation at Celonis, highlighted the current challenges faced by CIOs.

"Today's CIO must strike a balance between running the business by optimising IT and empowering the business through digital transformation," Cassiano stated.

"This new solution from Celonis and Ardoq gives CIOs unprecedented visibility into how IT and business performance relate to each other. It empowers them to make more informed strategic IT decisions and accurately track the business impact of system transformation initiatives."

Research from McKinsey indicates that the global market for digital twin technology is projected to grow by approximately 60 percent annually over the next five years, reaching USD $73.5 billion by 2027.

This underscores the increasing importance organisations place on operational visibility and scenario planning facilitated by digital twins. Digital twin technology simulates physical entities to improve operational performance and planning by providing comprehensive data insights.

More than 1,500 leading companies worldwide rely on the Celonis Process Intelligence platform to create a living digital twin of their businesses. The platform is system-agnostic and helps companies understand and optimise their end-to-end processes. Simultaneously, Ardoq's data-driven EA platform has been adopted by nearly 400 digital-forward enterprises. Ardoq provides a unified enterprise view, facilitates informed decision-making, and accelerates transformation.

By combining their technologies, Celonis and Ardoq have been able to enhance the digital twin of an organisation with Process Intelligence from Celonis and enterprise architecture insights from Ardoq.

The solution delivers several key benefits:

• A single source of truth: Integrates business processes and supporting IT, offering a multi-dimensional perspective of the organisation.
• Data-driven business impact: Quantifies the impact of IT initiatives on key business metrics.
• A system-agnostic solution: Adapts to multi-vendor application landscapes, ensuring end-to-end integration transparency.

This joint solution aims to support CIOs and IT leaders in key organisational initiatives such as system modernisation and process and application consolidation. For instance, the digital twin created by Celonis can incorporate the context of how processes and systems relate to company strategy. This enables IT leaders to make informed decisions related to business transformation and track the impact on business processes.

Erik Bakstad, CEO and Co-founder of Ardoq, noted the challenges CIOs face in quantifying the business impact of technology investments. "CIOs frequently share how challenging it is to measure the business impact of their technology investments," Bakstad said.

"Now they can. Using Ardoq's enterprise architecture data and Celonis' Process Intelligence, CIOs can see in real-time how their business transformation efforts are contributing to the organisation's long-term goals and delivering maximum value."

Commenting on the new solution, Jeroen Akkermans, Head of Digital Innovation & Enterprise Architecture at DSM-Firmenich, expressed his enthusiasm.

"As a customer, we are excited about the collaboration between Ardoq and Celonis and its promise to deliver transformative solutions that will enable us to align IT and business objectives more closely," Akkermans remarked.

"The integration of Process Intelligence and process modelling with enterprise architecture will enable us to make data-driven decisions with greater accuracy and agility based on a more comprehensive data foundation. We look forward to the enhanced capabilities and the significant impact this partnership can have on our business success."