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Workforce Technology Stories - Page 16

Global Stories

Workforce Technology stories

Thoma Bravo buys Verint for USD $2 billion in major CX platform push
Data Analytics

Thoma Bravo buys Verint for USD $2 billion in major CX platform push

Thoma Bravo to acquire Verint for USD $2 billion, merging it with Calabrio to create a leading AI-driven customer experience platform.

By Kaleah Salmon • 4 min read • Tue, 26th Aug 2025
Blending efficiency with empathy - how to strategise for AI success
Unified Communications

Blending efficiency with empathy - how to strategise for AI success

Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.

By Richard Lundgren • 4 min read • Tue, 26th Aug 2025
Fergus appoints Hugh Walker as Head of Customer Experience
Customer Experience

Fergus appoints Hugh Walker as Head of Customer Experience

Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.

By Melvin Hipolito • 4 min read • Tue, 26th Aug 2025
Exclusive: OneAdvanced's Damien Durston on why workforce visibility is key
Risk & Compliance

Exclusive: OneAdvanced's Damien Durston on why workforce visibility is key

Australian manufacturers are boosting productivity by using real-time workforce data tools to tackle labour shortages, compliance, and operational challenges.

By Melania Watson • 5 min read • Mon, 25th Aug 2025
Hexaware launches Agentic AI Academy to upskill global workforce
Digital Transformation

Hexaware launches Agentic AI Academy to upskill global workforce

Hexaware has launched the Agentic AI Academy with upGrad Enterprise to upskill staff in autonomous AI, preparing them for the future of intelligent enterprise systems.

By Catherine Knowles • 3 min read • Thu, 21st Aug 2025
From reactive to proactive: How Agentic AI is redefining the frontline workforce
Data Analytics

From reactive to proactive: How Agentic AI is redefining the frontline workforce

Agentic AI is transforming frontline workforces by autonomously managing tasks in retail, healthcare, and hospitality, enhancing efficiency and resilience.

By Andy Nicholas • 4 min read • Wed, 20th Aug 2025
Deel launches AI Workforce to streamline global HR & payroll
Human Capital Management

Deel launches AI Workforce to streamline global HR & payroll

Deel launches AI Workforce, offering seven AI agents to automate HR and payroll tasks across 150+ countries, easing understaffing pressures globally.

By Catherine Knowles • 3 min read • Tue, 19th Aug 2025
Blue Yonder grows with acquisitions & AI as supply chains adapt
Data Analytics

Blue Yonder grows with acquisitions & AI as supply chains adapt

Blue Yonder expands with acquisitions and AI, securing major clients and boosting supply chain efficiency amid inflation and regulatory challenges in Q2 2025.

By Melvin Hipolito • 5 min read • Wed, 13th Aug 2025
AWS unveils new AI tools, education data deals & USD $100m boost
EduTech

AWS unveils new AI tools, education data deals & USD $100m boost

AWS announces new AI tools, a USD $100m boost, and education data deals, including Macquarie University's shift to AWS cloud for 40,000 students.

By Melvin Hipolito • 4 min read • Thu, 7th Aug 2025
How to present HR software to your finance team
Data Protection

How to present HR software to your finance team

HR leaders must prepare solid ROI, cost, and risk data to convince finance teams that HR software is a strategic investment, not just a cost centre.

By Staff Writer • 7 min read • Thu, 7th Aug 2025
Age as an asset: Inclusive hiring solutions for Australia's over-50 workforce
Digital Transformation

Age as an asset: Inclusive hiring solutions for Australia's over-50 workforce

Nearly 25% of Australia's 2025 workforce is over 50, yet 42% face age discrimination, despite their vital skills in sectors like healthcare and construction.

By Mark Samlal • 4 min read • Tue, 5th Aug 2025

Stories from Other Regions

Workforce Technology stories

Aon Insights Series to address risk & resilience in Auckland
Partner Programmes

Aon Insights Series to address risk & resilience in Auckland

Aon will host its first Insights Series in Auckland, focusing on risk and resilience with leaders addressing complex challenges across industries in 2025.

By Melania Watson • 3 min read • Mon, 25th Aug 2025
UKG appoints Jim Joudrey Chief Technology Officer to drive AI
Hyperscale

UKG appoints Jim Joudrey Chief Technology Officer to drive AI

UKG appoints Jim Joudrey as Chief Technology Officer to lead AI innovation and global engineering, overseeing a team of 4,000 technology professionals.

By Melvin Hipolito • 3 min read • Sat, 23rd Aug 2025
Australian's shouldn't be worried about AI according to Gov research
Generative AI

Australian's shouldn't be worried about AI according to Gov research

Government research finds generative AI will mostly enhance jobs rather than replace them, urging upskilling to embrace technological changes in Australia.

By Sean Mitchell • 3 min read • Fri, 15th Aug 2025
Will employee equity power Australia's next wave of wealth?
Small Business

Will employee equity power Australia's next wave of wealth?

Employee share schemes are expanding beyond tech, helping Australian SMEs attract and retain staff while fostering widespread wealth creation through equity.

By Bhavik Vashi • 4 min read • Thu, 7th Aug 2025
ACS urges prompt, risk-based AI rules to boost skills & trust
Generative AI

ACS urges prompt, risk-based AI rules to boost skills & trust

ACS urges swift, risk-based AI regulation alongside skill-building to boost trust, innovation and address critical digital capability gaps in Australia.

By Melvin Hipolito • 4 min read • Thu, 7th Aug 2025
PERSOL rebrands across 13 markets as workforce shifts accelerate
Partner Programmes

PERSOL rebrands across 13 markets as workforce shifts accelerate

PERSOLKELLY rebrands as PERSOL across 13 markets, uniting its Australian operations to meet rising workforce demands amid rapid tech and green energy shifts.

By Shannon Williams • 3 min read • Thu, 31st Jul 2025
Exclusive: ServiceNow calls for bold AI adoption to boost national productivity
Customer Experience

Exclusive: ServiceNow calls for bold AI adoption to boost national productivity

ServiceNow partners with Datacom to boost AI-driven automation in New Zealand, aiming to enhance enterprise productivity amid demographic challenges.

By Melania Watson • 4 min read • Thu, 31st Jul 2025