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Workforce Technology Stories - Page 13

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AI use in not-for-profits surges but digital gaps remain stark
Digital Transformation

AI use in not-for-profits surges but digital gaps remain stark

AI adoption in Australia's not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.

By Shannon Williams • 3 min read • Fri, 14th Nov 2025
AI spend to focus on cost, outcomes & data in 2026 shift
Firewalls

AI spend to focus on cost, outcomes & data in 2026 shift

In 2026, firms will shift AI investment towards cost-efficiency, data governance, and measurable outcomes amid rising scrutiny of AI returns, says OpenText.

By Sean Mitchell • 5 min read • Fri, 14th Nov 2025
Karen Williams joins Ciphr as chief revenue officer to drive growth
Human Capital Management

Karen Williams joins Ciphr as chief revenue officer to drive growth

Karen Williams has been named chief revenue officer at Ciphr to lead growth and revenue operations as the firm expands its HR and payroll software business.

By Melvin Hipolito • 3 min read • Wed, 5th Nov 2025
Beyond the spreadsheet: Why AI forecasting is a must-have, not a nice-to-have
Data Analytics

Beyond the spreadsheet: Why AI forecasting is a must-have, not a nice-to-have

AI forecasting revolutionises contact centres by replacing outdated spreadsheets, boosting staffing accuracy and customer satisfaction amid volatile market demands.

By Richard Lundgren • 4 min read • Tue, 4th Nov 2025
Smart ERP: The missing link in resilient distribution management
Digital Transformation

Smart ERP: The missing link in resilient distribution management

Distributors face rising costs and supply chain risks; smart ERP solutions offer real-time data and automation to protect profits and improve resilience.

By Terry Smagh • 5 min read • Wed, 29th Oct 2025
Siemens wins ABET nod for digital industry microcredential pilot
EduTech

Siemens wins ABET nod for digital industry microcredential pilot

Siemens' Expedite - Skills for Industry microcredential has earned ABET recognition, setting a new standard in digital industry workforce development.

By Catherine Knowles • 3 min read • Mon, 27th Oct 2025
Deel boosts global payroll tools & closes USD$300m round
Hybrid & Remote Work

Deel boosts global payroll tools & closes USD$300m round

Deel secures USD$300m funding to enhance its global payroll and workforce tools, aiming to simplify year-end tasks with AI and automation features.

By Catherine Knowles • 5 min read • Thu, 23rd Oct 2025

Stories from Other Regions

Workforce Technology stories

Digital skills gap stalls AI progress for UK industrial firms
Document Management

Digital skills gap stalls AI progress for UK industrial firms

Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.

By Shannon Williams • 3 min read • Fri, 14th Nov 2025
Access Group eyes over 1,000 digital jobs in Malaysia by 2027
Digital Transformation

Access Group eyes over 1,000 digital jobs in Malaysia by 2027

The Access Group plans to expand its Kuala Lumpur centre from 316 to over 1,000 digital jobs by 2027, supporting Malaysia's growing tech sector.

By Catherine Knowles • 4 min read • Fri, 14th Nov 2025
Three signs your company is heading for the customer support squeeze
Customer Experience

Three signs your company is heading for the customer support squeeze

Businesses face a customer support squeeze as rising effort, agent overload, and scale pressures threaten growth and customer loyalty.

By Simon Hayward • 4 min read • Wed, 12th Nov 2025
Middle managers cost frontline sectors AUD $15.5 billion yearly
Workforce Technology

Middle managers cost frontline sectors AUD $15.5 billion yearly

Australian frontline sectors lose AUD $15.5 billion annually as middle managers spend weeks on low-value tasks, hampering productivity and growth.

By Shannon Williams • 3 min read • Thu, 6th Nov 2025
FENZ adopts Workday to enhance HR & streamline payroll systems
Digital Transformation

FENZ adopts Workday to enhance HR & streamline payroll systems

Fire and Emergency New Zealand has adopted Workday HCM to unify workforce management, streamline payroll, and enhance operations for staff and volunteers nationwide.

By Sean Mitchell • 3 min read • Wed, 5th Nov 2025
Budget 2025: Leaders say AI and infrastructure key to growth
Hyperscale

Budget 2025: Leaders say AI and infrastructure key to growth

Canada's federal budget pledges CAD $2.4 billion to AI and tech, aiming to boost innovation and global competitiveness in a rapidly evolving sector.

By Jake MacAndrew • 3 min read • Wed, 5th Nov 2025
Coles partners with OpenAI to enhance corporate operations with AI
Unified Communications

Coles partners with OpenAI to enhance corporate operations with AI

Coles has partnered with OpenAI to deploy ChatGPT Enterprise, powered by GPT-5, enhancing corporate operations and AI skills across its workforce.

By Catherine Knowles • 3 min read • Thu, 30th Oct 2025
Canadian employees outpace employers in adoption of AI tools at work
Data Protection

Canadian employees outpace employers in adoption of AI tools at work

A study reveals 79% of Canadian office workers use AI tools, outpacing employers in governance and raising data security concerns in workplaces.

By Melvin Hipolito • 4 min read • Tue, 28th Oct 2025
Charter Global unveils Orcaworks platform to automate workflows
Customer Relationship Management

Charter Global unveils Orcaworks platform to automate workflows

Charter Global launches Orcaworks platform featuring digital co-workers to automate workflows and deliver measurable outcomes in enterprise tools.

By Kaleah Salmon • 4 min read • Fri, 24th Oct 2025
Outsized launches Bench to speed flexible talent for finance firms
Digital Transformation

Outsized launches Bench to speed flexible talent for finance firms

Outsized has launched Bench, a platform that rapidly connects finance firms in Australia with nearly 3,000 pre-vetted independent professionals on demand.

By Catherine Knowles • 3 min read • Thu, 23rd Oct 2025