Managed Services stories - Page 9
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Couchbase expands office space & hires new VP
Thu, 6th Apr 2023
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digital transformation
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partner programmes
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support
Couchbase grows its headcount by 30% in the UK and expands office space in Manchester, appoints Robert Ekstrom as VP of Europe.
Akamai unveils updates for its managed security service
Wed, 5th Apr 2023
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ddos
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siem
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partner programmes
Customers will now have increased access to Akamai security experts to help protect them from sophisticated cyberattacks.
Atturra acquires Aussie MSP, extends infrastructure capability
Wed, 5th Apr 2023
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partner programmes
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managed services
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m&a
Atturra acquires Somerville, a managed services provider in Australia, to enhance its infrastructure capability in the corporate and education sectors.
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Orro announces new executive appointments
Fri, 24th Mar 2023
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digital transformation
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partner programmes
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cloud services
Australian digital infrastructure provider Orro appoints Rob Merkwitza and Michael van Rooyen as Chief Strategy Officer and CTO of Networks, respectively.
Espria and Five9 to provide cloud contact centre solutions
Wed, 22nd Mar 2023
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uc
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cx
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martech
The collaboration will extend the delivery of engaging and unified customer journeys across digital and voice channels and between virtual and live agents.
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Cohesity appoints Kit Beall as CRO
Wed, 22nd Mar 2023
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uc
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data protection
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dr
Kit Beall joins Cohesity as Chief Revenue Officer (CRO) from VMware, bringing over 30 years of experience in enterprise tech.
Trustwave and Trellix form strategic partnership to improve threat response
Thu, 16th Mar 2023
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partner programmes
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xdr
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cybersecurity
Trustwave and Trellix have partnered to enhance cybersecurity by providing faster detection and response to cyber threats.
NCC Group appoints Doug Klotnia as Global Capability Leader for Managed Services
Mon, 13th Mar 2023
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advanced persistent threat protection
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partner programmes
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cloud services
NCC Group appoints Doug Klotnia as Global Capability Leader for Managed Services, aiming to deliver threat intelligence-led real-time defenses.
Three top tips to prepare MSPs for the future
Fri, 24th Feb 2023
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it automation
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partner programmes
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managed services
SMBs are projected to spend £66 billion on managed IT services, but MSPs need to take action to capitalize on this growth, says Gregg Lalle of ConnectWise.
Intelsat appoints Gaurav Kharod as the Regional Vice President of Asia Pacific
Thu, 16th Feb 2023
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spacetech
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digital transformation
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partner programmes
Intelsat appoints Gaurav Kharod as the regional VP for its APAC region to drive growth and innovative solutions with his satellite expertise.
Melbourne Airport engages KPMG for managed IT services
Tue, 14th Feb 2023
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paas
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iaas
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partner programmes
KPMG will support Melbourne Airport's Microsoft Dynamics implementation across financials, supply chain, sales, customer service and marketing.
Aiven for Apache Flink offers game-changer for real-time data processing
Fri, 10th Feb 2023
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partner programmes
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open source
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cloud services
Aiven announces availability of Aiven for Apache Flink, the first managed service for Apache Flink that can be deployed on major cloud providers.
New Chief Technology Officer appointed at Blue Connections IT
Thu, 9th Feb 2023
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firewalls
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partner programmes
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breach prevention
IT solutions firm Blue Connections appoints Paul Wilson as new CTO responsible for growth and specialised solutions for clients.
IT security solutions company Utimaco hires new COO
Wed, 18th Jan 2023
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partner programmes
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cloud services
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leadership
Utimaco hires Hacan Tiwemark as COO to strengthen service processes and operations, transforming the company into a recurring-revenue service business.
Cybersecurity expert joins e2e-assure as its new CCO
Tue, 17th Jan 2023
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edutech
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advanced persistent threat protection
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partner programmes
Cybersecurity expert Tim Anderson becomes new CCO of e2e-assure with overall responsibility for commercial strategy, sales, and business growth.
Hitachi Vantara celebrates local partners at 2022 ANZ Summit
Thu, 29th Dec 2022
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storage
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hybrid cloud
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iot
At the event, long-standing partners were recognised for expansion, cloud services, outstanding experience and healthcare sector expertise.
Wallix launches a dedicated MSP program to support partners
Thu, 29th Dec 2022
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partner programmes
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iam
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cybersecurity
To help achieve Unicorn 25 plan objectives, Wallix has launched a dedicated program for Managed Service Providers (MSPs) to address this growing market.
Exclusive: DC220 to aid Fastrack expansion in New Zealand
Fri, 16th Dec 2022
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network infrastructure
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hyperscale
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dc
Fastrack Technology partners with DC220 to enhance company growth and expand in New Zealand, offering innovative solutions in data centres and networks.
Exclusive: Green Light bolsters presence in NZ's IT services market
Thu, 24th Nov 2022
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digital transformation
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partner programmes
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cloud services
Green Light Worldwide's momentum in New Zealand is growing as it bolsters its local presence and prepares for a fresh wave of growth in the IT market.
Exclusive - Adobe recognised as approved supplier for NZ government agencies
Thu, 24th Nov 2022
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martech
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partner programmes
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data privacy
Adobe has announced it has been recognised as an approved supplier to registered New Zealand government agencies.