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Loyalty programmes Stories - Page 4

Global Stories

Loyalty programmes stories

Mastercard finds younger consumers driving circular commerce
Fintech

Mastercard finds younger consumers driving circular commerce

Younger shoppers are helping secondhand, rental and repair purchases outpace broader retail as affordability and trust outweigh green claims.

By Karen Joy Bacudo • 4 min read • Sat, 27th Jun 2026
bunq opens banking platform to European businesses
Software-as-a-Service

bunq opens banking platform to European businesses

European firms can now embed regulated accounts and cards into their apps as bunq widens its banking-as-a-service push beyond Blockrise.

By Sean Mitchell • 4 min read • Tue, 23rd Jun 2026
Marketplacer joins Snowflake programme for marketplace data
Data Analytics

Marketplacer joins Snowflake programme for marketplace data

Retailers can tap seller and customer data without duplicating systems after Marketplacer expanded its integration with Snowflake's AI Data Cloud.

By Mark Tarre • 3 min read • Tue, 23rd Jun 2026
EatClub joins CommBank app to fill quieter dining periods
Data Analytics

EatClub joins CommBank app to fill quieter dining periods

Restaurants can tap millions more diners as EatClub's offers move into CommBank's app, targeting quieter service periods.

By Karen Joy Bacudo • 5 min read • Wed, 17th Jun 2026
Mastercard expands offers network across Asia Pacific
Fintech

Mastercard expands offers network across Asia Pacific

Banks in Asia Pacific are set to use Mastercard's offers platform to counter super apps and prove more sales from promotions.

By Karen Joy Bacudo • 4 min read • Tue, 9th Jun 2026
Shoppers want pricing, not personalisation in apps
Customer Relationship Management

Shoppers want pricing, not personalisation in apps

Exclusive pricing and discounts matter more than personalisation for most shoppers, as too many app alerts and poor rewards drive them away.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 2nd Jun 2026
Navigating data challenges in China's E-commerce market
Customer Relationship Management

Navigating data challenges in China's E-commerce market

Brands risk blind spots and sanctions in China as fragmented platforms and tighter rules make customer data harder to use and move.

By Edmund Ng • 5 min read • Tue, 2nd Jun 2026

Stories from Other Regions

Loyalty programmes stories

Australian brands urged to rethink loyalty schemes
Customer Relationship Management

Australian brands urged to rethink loyalty schemes

Strained household budgets and rising use of AI search are forcing brands to offer clearer value if they want Australians to stay loyal.

By Karen Joy Bacudo • 4 min read • Thu, 25th Jun 2026
AI tools reshape US consumer loyalty, Amperity says
Data Protection

AI tools reshape US consumer loyalty, Amperity says

As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.

By Sean Mitchell • 3 min read • Wed, 24th Jun 2026
Paytronix says geofencing drives new convenience revenue
Data Analytics

Paytronix says geofencing drives new convenience revenue

Most geofenced food sales are additive revenue, with convenience stores also seeing bigger baskets and more frequent visits from app users.

By Sean Mitchell • 4 min read • Tue, 23rd Jun 2026
Retailers lack AI strategy despite competitive pressure
Digital Transformation

Retailers lack AI strategy despite competitive pressure

The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.

By Mark Tarre • 4 min read • Fri, 19th Jun 2026
Hyundai Card broadens digital talent beyond tech majors
Data Analytics

Hyundai Card broadens digital talent beyond tech majors

Non-STEM graduates now make up a third of Hyundai Card's digital team, as the issuer ties hiring to its AI-led business shift.

By Karen Joy Bacudo • 4 min read • Thu, 18th Jun 2026
Gamma outlines key success factors for UK MVNO launches
Customer Experience

Gamma outlines key success factors for UK MVNO launches

Brands entering UK mobile via MVNOs need clear differentiation and top-level backing, or their launch is likely to struggle.

By Mark Tarre • 5 min read • Wed, 17th Jun 2026
Revolut launches Ultra plan in Australia for users
Crypto

Revolut launches Ultra plan in Australia for users

The fee-based tier is aimed at Australian customers seeking steadier rewards, travel perks and investing access as card points lose appeal.

By Karen Joy Bacudo • 4 min read • Mon, 15th Jun 2026
B2Bpay adds Velocity & Qatar Avios for business users
Fintech

B2Bpay adds Velocity & Qatar Avios for business users

Australian SMEs can now earn Velocity and Qatar Avios on routine bills, as B2Bpay broadens its rewards platform beyond Qantas Frequent Flyer.

By Mark Tarre • 3 min read • Mon, 15th Jun 2026
Australian retailers lag AI ambitions as data gaps bite
Digital Transformation

Australian retailers lag AI ambitions as data gaps bite

Only 10% of retailers say they can deliver personalisation at scale, as fragmented data and systems slow Australia's AI push.

By Mark Tarre • 5 min read • Thu, 11th Jun 2026
Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?
Customer Relationship Management

Loyalty leaders discuss: What are global loyalty programs doing that's missing in APAC?

Loyalty schemes in APAC are losing relevance as global leaders win customers with simpler, more personal offers delivered in real time.

By Aaron Crowe • 4 min read • Thu, 11th Jun 2026
Loyalty leaders discuss: Impact on personalisation across APAC as AI moves from predictive to agentic
Customer Relationship Management

Loyalty leaders discuss: Impact on personalisation across APAC as AI moves from predictive to agentic

Brands risk losing customers to AI agents unless loyalty offers are machine-readable, real-time and simple enough to be chosen automatically.

By Aaron Crowe • 5 min read • Wed, 10th Jun 2026