IT service management (ITSM) stories - Page 8
IT services industry to have a 'dismal' 2020
Mon, 11th May 2020
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uc
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hybrid & remote work
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it services
New research from GlobalData suggests the impact of COVID-19 and the great shift to remote working does not bode well for the industry.
ManageEngine expands ESM capabilities for on-premise environments
Thu, 10th Oct 2019
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manageengine
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itsm
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zoho
ManageEngine enhances ServiceDesk Plus with new capabilities, enabling departments to create individual service desks and streamline service management.
YOU'RE INVITED: Fresh way to master IT service management
Mon, 8th May 2017
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crm
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martech
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webinar
They have one goal: make it easy for brands to talk to customers and easy for users to get in touch with businesses.