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Incident management Stories - Page 8

Global Stories

Incident management stories

Coro 3.7 adds AI analytics & revamped security hub
Firewalls

Coro 3.7 adds AI analytics & revamped security hub

Coro 3.7 refreshes its SMB security platform with a revamped Actionboard, AI analytics and health scoring to streamline incident response.

By Sofiah Nichole Salivio • 4 min read • Wed, 7th Jan 2026
AI speeds software delivery but widens control gap
DevOps

AI speeds software delivery but widens control gap

AI is accelerating software delivery but fuelling risky releases, burnout and customer disruption, exposing a widening “AI control gap”.

By Sofiah Nichole Salivio • 4 min read • Tue, 6th Jan 2026
Imply warns rising observability costs cut visibility
DevOps

Imply warns rising observability costs cut visibility

Imply warns soaring observability costs are forcing enterprises to cut log retention, leaving IT teams with blind spots during incidents.

By Catherine Knowles • 4 min read • Fri, 19th Dec 2025
Keeper links identity security alerts into ServiceNow
Privileged Access Management

Keeper links identity security alerts into ServiceNow

Keeper links its identity and privileged access alerts into ServiceNow, giving security teams real-time, centralised incident response.

By Catherine Knowles • 5 min read • Fri, 12th Dec 2025
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
Expereo to manage Kingspan Light, Air + Water network
Unified Communications

Expereo to manage Kingspan Light, Air + Water network

Expereo wins global deal to unify Kingspan Light, Air + Water's network across 100 sites, replacing fragmented local connectivity setups.

By Melania Watson • 3 min read • Wed, 10th Dec 2025
Cloudflare outage exposes risks of AI & payments reliance
Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025
Coralogix unveils Olly to automate real-time observability tasks
DevOps

Coralogix unveils Olly to automate real-time observability tasks

Coralogix launches Olly, an autonomous agent that automates real-time observability by detecting and resolving production issues faster and with no human input required.

By Sean Mitchell • 2 min read • Sat, 6th Dec 2025
Datadog launches Bits AI SRE Agent to speed up IT incident fixes
Security Information and Event Management

Datadog launches Bits AI SRE Agent to speed up IT incident fixes

Datadog unveils Bits AI SRE Agent, an autonomous tool that swiftly identifies IT incident causes, cutting resolution times from hours to minutes.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
AWS introduces Security Hub for unified threat detection in cloud
Hyperscale

AWS introduces Security Hub for unified threat detection in cloud

AWS has launched Security Hub, offering near real-time threat correlation and unified security insights to streamline cloud threat detection and response.

By Sean Mitchell • 4 min read • Fri, 5th Dec 2025
LogicMonitor acquires Catchpoint to boost AI-led IT monitoring
IT Automation

LogicMonitor acquires Catchpoint to boost AI-led IT monitoring

LogicMonitor has acquired Catchpoint, merging AI and Internet performance data to enhance predictive IT monitoring across cloud and network layers.

By Melania Watson • 2 min read • Wed, 3rd Dec 2025
Datadog launches Bits AI SRE to automate incident resolution
Security Information and Event Management

Datadog launches Bits AI SRE to automate incident resolution

Datadog launches Bits AI SRE, an AI-driven agent that automates incident response, cutting troubleshooting time and enhancing resolution speed for engineering teams.

By Melania Watson • 3 min read • Wed, 3rd Dec 2025

Stories from Other Regions

Incident management stories

Select ID gains UK DIATF & ISO 27001 security nods
Data Protection

Select ID gains UK DIATF & ISO 27001 security nods

Select ID becomes UK's only dedicated identity orchestration network with DIATF status and ISO 27001, boosting reusable digital IDs for finance.

By Karen Joy Bacudo • 4 min read • Wed, 14th Jan 2026
ITRS buys IP-Label to boost European DEM footprint
Hybrid Cloud

ITRS buys IP-Label to boost European DEM footprint

ITRS snaps up French DEM specialist IP-Label, adding 310-plus enterprise clients and bolstering its observability footprint across Europe.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 14th Jan 2026
UK unveils new Cyber Unit amid mixed funding concerns
Data Protection

UK unveils new Cyber Unit amid mixed funding concerns

UK launches central Cyber Unit to harden public sector defences, as experts warn GBP £210 million funding may fall short of ambitions.

By Sofiah Nichole Salivio • 7 min read • Tue, 13th Jan 2026
Willow & BNP Paribas bring AI to European buildings
Data Analytics

Willow & BNP Paribas bring AI to European buildings

Willow and BNP Paribas Real Estate link AI with digital twins to turn European buildings into conversational, data-driven assets.

By Sean Mitchell • 5 min read • Thu, 8th Jan 2026
AI-powered agent cuts analysis time by 80% at One New Zealand
Digital Transformation

AI-powered agent cuts analysis time by 80% at One New Zealand

One New Zealand's AI-powered Network Concierge cuts network complaint analysis time by 80%, speeding up resolutions and improving service during outages.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
PagerDuty achieves AWS resilience milestone to curb outages
Hyperscale

PagerDuty achieves AWS resilience milestone to curb outages

PagerDuty has earned the AWS Resilience Services Competency, proving its software aids firms in keeping critical systems operational and recovering fast from failures.

By Kaleah Salmon • 3 min read • Fri, 5th Dec 2025