Incident management stories
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.
