Digital Channels stories
Businesses are advised to combine journey mapping, EQ and AI to enhance their digital customer experience strategies.
Amidst a creativity crunch in APAC, brands are capitalising on data-driven insights to produce personalised video ads, aiming to stay ahead in a rapidly evolving digital landscape.
Sportradar debuts FanID, an industry-first data clean room marketing solution, to enhance fan engagement amid phase-out of third-party cookies.
Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.
Kyndryl forges global alliance with Dynatrace to amplify its business insights offering, enhancing customers' outcomes.
VIOOH and Yahoo Advertising partner to explore the role and benefits of prDOOH in enriching multi-channel marketing campaigns.
Jan Sysmans, who is the Mobile App Security Evangelist at Appdome, joins us today to tell us more about Appdome and the importance of mobile app security.
The data streaming provider will help more companies build real-time applications faster at lower costs through a deeper partnership with Google Cloud.
Cloud-native New-Scale SIEM and advanced threat detection, investigation and response (TDIR) capabilities are available to more ANZ organisations.
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
Isentia, provider of media intelligence, has appointed Raushida Vasaiwala as Sales Vice President for APAC to expand its product offering.
Jo Olivia Lee appointed as chief operating officer. She will oversee app development and operations for Singapore and Lendor Thailand.
In our second interview in a series with Sitecore, we chat with Sitecore vice president for solution engineering APJ, Nik Hendel.
TechDay's 10 Minute IT Jams: Okta's identity management service for the Asia-Pacific market. Interview with Okta's sales engineer manager.
Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.
New Zealand's most financially unstable populations reported as least likely to utilise digital channels for government support.
Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.
Storyblok has announced that the US is its fastest-growing market worldwide as it prepares to launch a dedicated UK and US entity.
There's been a surge in momentum for Quadient's finance tools, with new customers for these making up almost a third of the company's new software customers.