Deloitte Digital stories

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

Women leaders are redefining work and AI, using curiosity, clarity and empathy to build fairer, more human-centred innovation.

Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.

As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

Chris Polishuk is the new Chief Revenue Officer at Amperity, tasked with leading global go-to-market teams, refining sales strategies, and amplifying market presence.

Clari appoints Claire Darling as new CMO; leveraging her expertise to drive growth and solidify its position as a leader in AI-powered revenue technology.

Clari launches pioneering revenue solutions to enable precise forecasting, increase sales reps' productivity and combat earnings loss due to 'revenue leakage', at Charge: The Revenue Summit.

AI revenues provider, Clari, pairs with Deloitte Digital to rectify revenue leakages and maximise B2B company revenues with automated, insightful procedures.

Deloitte Digital named 2024 Adobe Digital Experience Partner of the Year for the Asia Pacific, affirming its long-term alliance and commitment to excellence with Adobe.