Customer retention stories - Page 6

Omnissa bolsters leadership with three senior hires to accelerate partner-led growth and expand its global digital workspace market presence.

Adeptia has achieved double-digit H1 revenue growth, driven by AI data automation expansion into business intelligence, manufacturing and finance sectors.

Grammarly adopts Gr4vy's no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.

Liftoff launches AppRefinery, an AI-powered platform offering developers deep insights into over 20 app categories to boost user engagement and growth.

Amplitude unveils AI Agents to automatically analyse user data and suggest product optimisations, helping businesses improve conversion and engagement efficiently.

HubSpot has launched a direct ChatGPT connector for CRM insights, enabling users to analyse customer data with natural language queries and no coding.

Amazon Prime tops the list of most-cancelled subscription apps, with 578,000 monthly cancellation searches, surpassing Disney+ by nearly 45%.

Zoca has secured USD $6 million from Accel and others to boost its AI platform, helping local service businesses optimise bookings, retention, and growth.

Optimizely and commercetools partner to help retailers deliver faster, personalised digital experiences by integrating content and commerce platforms for marketers.

Amplitude launches new enterprise tools unifying marketing and product data, offering marketers a comprehensive view to better optimise campaigns and customer journeys.

Nearly half of enterprise AI projects fail due to poor data readiness, with UK lagging behind in integration and infrastructure, reveals Fivetran research.

monday.com reports Q1 fiscal 2025 revenue of $282.3m, a 30% rise, with record profits and cash flow boosting confidence in growth prospects.

Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.

Cleeng has partnered with Primer to enhance global payment operations, aiming to reduce subscriber churn while boosting payment performance across markets.

Genesys has reported that its Genesys Cloud AI drove over 10% of new business in fiscal year 2025, with annual recurring revenue reaching USD $1.9 billion.

Rapid7 has revealed the winners of its 2025 Partner of the Year Awards, honouring 27 partners across 17 categories for their outstanding achievements globally.

Medallia has appointed Carrie Parker as its new Chief Marketing Officer, bringing over 25 years of experience from major firms including Cision and American Express.

Qualtrics has unveiled AI-driven updates to its XM for Customer Experience suite, promising businesses enhanced insights and tools to forge stronger customer connections.

Salesforce has rolled out Agentforce 2dx, a cutting-edge digital labour platform that integrates AI agents into business workflows for enhanced efficiency.

Instant, an eCommerce retention marketing platform, has secured $18 million in Series A funding, boosting its valuation to over $100 million.