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Salesforce launches AI Slackbot as workplace agent
Software-as-a-Service

Salesforce launches AI Slackbot as workplace agent

Salesforce rolls out upgraded Slackbot, turning the chat app into an AI-powered workplace agent for Business+ and Enterprise+ users.

By Mark Tarre • 5 min read • Thu, 15th Jan 2026
AI 'productivity paradox' as rework erodes time gains
DevOps

AI 'productivity paradox' as rework erodes time gains

Workday warns AI time gains are eroded by rework, with nearly 40% of productivity lost as staff fix errors and generic machine output.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026
TeamViewer predicts emotionally aware enterprise AI
Digital Transformation

TeamViewer predicts emotionally aware enterprise AI

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

By Sofiah Nichole Salivio • 5 min read • Thu, 15th Jan 2026
Salesforce unveils AI-powered Slackbot as work agent
Data Analytics

Salesforce unveils AI-powered Slackbot as work agent

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026
Organisations face widening skills gap for AI roles
Manufacturing

Organisations face widening skills gap for AI roles

Over half of firms cannot hire the data and AI talent they need, with mid-sized businesses and industrial sectors hit hardest, Emergn warns.

By Sean Mitchell • 4 min read • Thu, 15th Jan 2026
Security now central to business decisions, says report
Data Analytics

Security now central to business decisions, says report

Security teams are moving from gatekeepers to strategic partners, with ROI and integration now central to security investment decisions.

By Karen Joy Bacudo • 3 min read • Wed, 14th Jan 2026
Progress forecasts orchestration-led AI shift in 2026
Data Protection

Progress forecasts orchestration-led AI shift in 2026

Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.

By Shannon Williams • 4 min read • Wed, 14th Jan 2026
Skillable: hands-on AI training key to 2026 software sales
Software-as-a-Service

Skillable: hands-on AI training key to 2026 software sales

Skillable says hands-on AI labs and scenario-based training will be vital for proving software value and closing complex 2026 deals.

By Joseph Gabriel Lagonsin • 7 min read • Wed, 14th Jan 2026
AI to transform business risk, trust & compliance by 2026
Unified Communications

AI to transform business risk, trust & compliance by 2026

AI will reshape risk, trust and compliance in 2026 as firms swap hype for embedded tools, tighter controls and higher regulatory scrutiny.

By Mark Tarre • 12 min read • Wed, 14th Jan 2026
C-suite leaders eye AI, cost cuts & flexible work by 2026
Digital Transformation

C-suite leaders eye AI, cost cuts & flexible work by 2026

C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.

By Shannon Williams • 3 min read • Tue, 13th Jan 2026

Stories from Other Regions

Change Management stories

Forrester: AI to drive modest job losses, not apocalypse
Digital Transformation

Forrester: AI to drive modest job losses, not apocalypse

Forrester says AI will cut US jobs but stop short of apocalypse, driving 6% of losses by 2030 while reshaping millions more roles.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
Binder hires Tall to humanise its mortgage CRM brand
Customer Relationship Management

Binder hires Tall to humanise its mortgage CRM brand

Mortgage CRM specialist Binder hires design agency Tall to soften its image, promising a more human, less process-heavy broker experience.

By Kaleah Salmon • 4 min read • Wed, 14th Jan 2026
UK firms eye agentic AI to cut tax costs in 2026 squeeze
Digital Transformation

UK firms eye agentic AI to cut tax costs in 2026 squeeze

UK businesses are set to roll out agentic AI across tax and finance in 2026 as cost pressures force a reset on processes and investment.

By Shannon Williams • 5 min read • Wed, 14th Jan 2026
Westmill adopts Beacon AI to streamline logistics ops
Software-as-a-Service

Westmill adopts Beacon AI to streamline logistics ops

Westmill deploys Beacon AI workspace to unify shipment tracking and automate invoice checks, cutting logistics bottlenecks and email back-and-forth.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 14th Jan 2026
Nexer Enterprise Applications names new UK managing director
Digital Transformation

Nexer Enterprise Applications names new UK managing director

Nexer Enterprise Applications has promoted Martin Burden to UK managing director as founder Colin Crow moves to chairman and global roles.

By Joseph Gabriel Lagonsin • 2 min read • Wed, 14th Jan 2026
Virgin Australia speeds marketing with Adobe tools overhaul
Digital Transformation

Virgin Australia speeds marketing with Adobe tools overhaul

Virgin Australia shifts to self-serve Adobe tools, boosting marketing output 40% and cutting design bottlenecks across the airline.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026
Sage predicts AI & finance shift for mid-sized firms
Digital Transformation

Sage predicts AI & finance shift for mid-sized firms

Sage predicts mid-sized firms will embrace AI automation, sector-specific software and a more strategic, data-led role for finance by 2026.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 14th Jan 2026