Omega Healthcare wins UiPath AI25 Award for innovation

Omega Healthcare has been recognised with a UiPath AI25 Award for its use of AI and automation in enhancing its operations.

Omega Healthcare was named a UiPath AI25 Award Winner during the annual UiPath FORWARD event, which acknowledges 25 innovative UiPath customers using AI and automation to drive significant outcomes. The company holds this recognition after being an inaugural AI10 Award Winner last year.

"We are honoured to be an AI25 Award Winner again this year, following the recognition last year as an inaugural AI10 Award Winner," said Vijayashree Natarajan, Senior Vice President & Head of Technology at Omega Healthcare. "We continue to innovate through our close collaboration with UiPath to harness the full power of automation, AI and generative AI to ultimately deliver significant outcomes for our customers."

Omega Healthcare utilises the UiPath Platform as part of its digital transformation strategy to optimise workflows, increase business value, and improve profit margins for its clients. The platform's AI Trust Layer and security governance features help ensure transparency, security, compliance, and ethical governance in all automated processes. According to the company, this technological approach drives operational efficiencies and improves outcomes across its services.

Rajusiva Arunachalam, Vice President, Head of Automation & AI at Omega Healthcare, stated, "Omega Healthcare is committed to pioneering technology solutions that empower healthcare organisations to deliver superior care while boosting financial performance. Together with UiPath, we are establishing an AI-driven ecosystem that realises the full potential of healthcare for our customers."

The company's adoption of UiPath's automation platform has led to the processing of over 60 million transactions in the last four years. This implementation has also reportedly resulted in a 100% increase in worker productivity and a 40% reduction in time spent on documentation tasks, culminating in monthly savings of 6,700 worker hours. Furthermore, Omega Healthcare claims these efficiencies have led to a 50% reduction in turnaround time and a process accuracy of 99.5%, yielding a 30% return on investment within the first year.

Mark Gibbs, President, International at UiPath, commented on this collaboration, "AI-powered automation can help organisations streamline workflows and drive efficiencies, which has huge benefits such as substantial cost savings, improved accuracy, and increased productivity. We are proud to enable the digital transformation journey at Omega Healthcare and look forward to working closely together to continue delivering the strongest outcomes for its customers."

UiPath's technology also supports Omega Healthcare's Omega Digital Platform, aiming to enhance revenue cycle outcomes for healthcare organisations. The platform leverages AI, robotic process automation (RPA), machine learning, and natural language processing to streamline workflows and boost financial performance. The company intends to use the UiPath AI Trust Layer to develop custom AI/ML models to further optimise its automation processes.

The UiPath AI25 Awards celebrate customers employing AI and automation to enhance productivity, transform experiences, deliver significant return on investment, and support corporate and social initiatives. Winners were chosen through a competitive process that assessed the articulation of business drivers, implementation actions, and results of their UiPath use cases.