ECI Software Solutions celebrates 25 years of innovation

ECI Software Solutions is marking its 25th anniversary, commemorating a quarter of a century in the business management technology landscape.

Over its 25-year journey, ECI has served more than 25,000 customers in over 90 countries and has employed a workforce of more than 2,000 individuals.

The company has undergone 53 strategic acquisitions, which have bolstered its repertoire of industry-specific solutions, enabling small to medium-sized businesses (SMBs) to enhance their operations and remain competitive.

Trevor Gruenewald, Chief Executive Officer of ECI Software Solutions, expressed gratitude for the company's achievements, stating, "Celebrating 25 years is a significant milestone, but the true heroes of our journey are our customers and colleagues. Their trust, faith, and partnership have been the driving force behind our success." He continued, "At ECI, we've always believed that our role is to empower SMBs with the technology tools and industry solutions they need to grow, and our customers' achievements are the greatest testament to that mission."

"We're also grateful for our colleagues, who are passionate and dedicated to their work inside and outside the office. As we look to the future, we all remain committed to supporting the success of SMBs worldwide."

The origins of ECI lie in e-commerce, where it initially specialised in selling office supplies online. The company soon identified potential avenues for growth by delving into business management technology. This expansion has allowed ECI to emerge as a notable provider of cloud-based solutions tailored to various industries, including manufacturing, residential construction, building supply, office technology, and wholesale/retail distribution.

Jason Kim-Rastello, Vice President of Operations at California Custom Fruits & Flavors, highlighted the role of ECI as a key partner in their operations. He stated, "ECI Software Solutions has proven time and again that they are more than just a vendor and have provided consistent support and reliable solutions that empower our team to focus on what we do best. They are trusted allies who have and continue to enable our business to thrive for many, many years."

Further appreciation came from Luke Pickerill of MonteVista Homes, who remarked, "I would encourage everyone to look at a platform rather than an individual solution. That's what you get with ECI Software Solutions. You get a platform of products that integrate and talk to each other, a support system that cares about the customer, and they care about home builders and the home building industry."

ECI's success and expansion over the years have been driven by a focus on technological innovation and ensuring customer satisfaction. This has been complemented by strategic acquisitions that have enriched its capacity to provide comprehensive, industry-specific solutions.

In addition to its customer-oriented achievements, ECI has also focused on its internal culture. By fostering an environment oriented around feedback, changes, and diverse programmes for employee wellness and growth, the company has cultivated an organisational ethos encapsulated in the values identified as CODE (crave greatness, own the outcome, deliver awesome, embrace community).