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User experience (UX) Stories - Page 4

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User experience (UX) stories

Fourthline wins EU QTSP status for digital signatures
Data Protection

Fourthline wins EU QTSP status for digital signatures

Banks and fintechs can now verify customers and issue legally recognised signatures in one flow, after Fourthline Trust Services gained EU QTSP status.

By Mark Tarre • 3 min read • Last month
NIIT Learning wins 114 Brandon Hall awards with clients
eLearning

NIIT Learning wins 114 Brandon Hall awards with clients

The wins underline its growing influence in workplace learning, with 90 awards for NIIT Learning and 24 more for SweetRush.

By Sofiah Nichole Salivio • 4 min read • Last month
WARC forecasts slower growth for retail media spend
Digital Signage

WARC forecasts slower growth for retail media spend

Growth is expected to ease to 11.5% in 2027 as retail media matures, with Amazon still dominating US and European ad spend.

By Sofiah Nichole Salivio • 5 min read • Last month

Stories from Other Regions

User experience (UX) stories

Australian shoppers trust AI more than sales staff
Digital Transformation

Australian shoppers trust AI more than sales staff

A survey of 500 consumers found 76% trust AI shopping recommendations as much as, or more than, advice from retail sales staff.

By Karen Joy Bacudo • 4 min read • Last month
Australians want embedded travel cover, Cover Genius says
Fintech

Australians want embedded travel cover, Cover Genius says

Three in four Australians would switch booking platforms for automatic travel cover, as trust in AI-led protection decisions remains low.

By Sean Mitchell • 4 min read • Last month
NatWest launches Be My Eyes pilot for blind customers
Data Protection

NatWest launches Be My Eyes pilot for blind customers

Blind and low-vision customers will be able to complete routine banking tasks by video call without visiting a branch, as NatWest tests the service.

By Karen Joy Bacudo • 3 min read • Last month
Starling launches AI assistant for small business customers
Data Protection

Starling launches AI assistant for small business customers

Small firms using the app can now automate tax set-asides and invoice checks as banks race to curb fraud and cut admin.

By Karen Joy Bacudo • 3 min read • Last month
Australian firms shift to open, flexible access systems
Digital Transformation

Australian firms shift to open, flexible access systems

Pressure to avoid vendor lock-in is pushing Australian organisations towards open access systems that can adapt as security needs change.

By Joseph Gabriel Lagonsin • 5 min read • Last month
Baton Rouge Telco calculators drive USD $4m in loans
Software-as-a-Service

Baton Rouge Telco calculators drive USD $4m in loans

The tools have already started 150 loan applications and delivered a 17.7% conversion rate, giving the credit union new visibility into lending demand.

By Sofiah Nichole Salivio • 4 min read • Last month
Walmart adds tap-to-pay at select US stores & clubs
Fintech

Walmart adds tap-to-pay at select US stores & clubs

Shoppers will soon be able to tap phones and cards at Walmart tills, as the retailer rolls out contactless checkout across US stores by 2026.

By Karen Joy Bacudo • 3 min read • Last month
Consumers may switch banks over authentication, says survey
Multi-factor authentication

Consumers may switch banks over authentication, says survey

Fraud controls are becoming a deal-breaker, with more than two in five consumers saying they could switch banks over authentication alone.

By Karen Joy Bacudo • 3 min read • Last month
blueAPACHE partners with ControlUp on managed services
Software-as-a-Service

blueAPACHE partners with ControlUp on managed services

Mid-market customers in Australia could see faster fixes and fewer tickets as blueAPACHE folds ControlUp ONE into its managed services.

By Sean Mitchell • 4 min read • Last month
Xero wins Canstar award for small business software
Software-as-a-Service

Xero wins Canstar award for small business software

Australian small businesses rated the software highest for easing admin, with users praising its reporting, integration and ease of use.

By Karen Joy Bacudo • 4 min read • Last month
Hands-on review: Narwal Flow 2 robot vacuum and mop
Internet of Things

Hands-on review: Narwal Flow 2 robot vacuum and mop

A strong choice for hard floors, the robot struggles on thick carpet, limiting its appeal in homes that need full-room coverage.

By Darren Price • 6 min read • Last month
Where cultural context stands in AI's digital black box
Fintech

Where cultural context stands in AI's digital black box

Bias in AI is becoming a business risk as researchers warn English-language models still miss cultural nuance in non-Western markets.

By Jake MacAndrew • 6 min read • Last month
ASAE uses live captions & translation in Indianapolis
Artificial Intelligence

ASAE uses live captions & translation in Indianapolis

More than 5,500 attendees at ASAE's Indianapolis meeting could follow sessions in their own language or via captions without extra kit.

By Sean Mitchell • 3 min read • Last month
Adobe says AI travel traffic to US sites jumps 119%
Digital Transformation

Adobe says AI travel traffic to US sites jumps 119%

Travellers are increasingly starting searches with AI, and travel sites that are hard for models to read may miss out on bookings.

By Sean Mitchell • 4 min read • Last month
RedSquid & Bango target TV subscriptions for operators
Software-as-a-Service

RedSquid & Bango target TV subscriptions for operators

Households could soon manage entertainment, gaming and fitness subscriptions on one TV bill as operators seek fresh revenue beyond connectivity.

By Mark Tarre • 4 min read • Last month