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Small Business (SMB) stories

Seven key principles behind a robust cybersecurity practice
Cybersecurity

Seven key principles behind a robust cybersecurity practice

Here are seven critical questions that TSPs should ask of their cybersecurity practice to help protect customers.

By Gregg Lalle • 4 min read • Tue, 21st Sep 2021
Intuit confirms the $12 billion acquisition of Mailchimp
Fintech

Intuit confirms the $12 billion acquisition of Mailchimp

Intuit, the global technology platform behind TurboTax, QuickBooks, Mint, and Credit Karma, has announced it's agreed to acquire Mailchimp.

By Ryan Morris-Reade • 3 min read • Wed, 15th Sep 2021
Video: 10 Minute IT Jams - Who is Access4?
Unified Communications

Video: 10 Minute IT Jams - Who is Access4?

Access4, a company founded in 2016, is helping managed service providers make the most out of unified communications in the Asia-Pacific region.

By Sara Barker • 5 min read • Thu, 26th Aug 2021
Remote working: Business owners don't trust employees
Hybrid & Remote Work

Remote working: Business owners don't trust employees

50% of SME business owners don't trust employees with expenses, says DiviPay. Remote working has reduced visibility over expenditure.

By Shannon Williams • 3 min read • Tue, 24th Aug 2021
University of Auckland students win trans-Tasman IT Challenge
Fintech

University of Auckland students win trans-Tasman IT Challenge

University of Auckland students have won the trans-Tasman MYOB IT Challenge with an app designed to help SMEs gain customer insights.

By Shannon Williams • 4 min read • Mon, 23rd Aug 2021
Xero unveils largest bank reconciliation improvements in a decade
Fintech

Xero unveils largest bank reconciliation improvements in a decade

Xero unveils major improvements to bank reconciliation, with an all-new design and AI-powered algorithms for more accurate suggestions.

By Ryan Morris-Reade • 2 min read • Tue, 10th Aug 2021
Xero reveals the Xero App Store - Find, trial and buy apps
Fintech

Xero reveals the Xero App Store - Find, trial and buy apps

Xero has opened the Xero App Store, a new way for small businesses, accountants and bookkeepers to discover and purchase apps.

By Ryan Morris-Reade • 3 min read • Thu, 5th Aug 2021
Risky business: Majority of workers take cybersecurity shortcuts despite knowing dangers
Malware

Risky business: Majority of workers take cybersecurity shortcuts despite knowing dangers

Workers engaging in risky behaviors are putting their company's digital security at risk, according to a global survey by ThycoticCentrify.

By Shannon Williams • 4 min read • Fri, 30th Jul 2021
Xero launches first of kind advisory council to help educate small businesses on responsible data use
Fintech

Xero launches first of kind advisory council to help educate small businesses on responsible data use

Xero has announced the launch of the Xero Responsible Data Use Advisory Council, educating small business owners on responsible data use.

By Ryan Morris-Reade • 3 min read • Tue, 20th Jul 2021
Confidence remains low amongst New Zealand business
Marketing Technologies

Confidence remains low amongst New Zealand business

In spite of this low morale, 41% of New Zealand small business owners are planning on starting a new business in 2021.

By Shannon Williams • 3 min read • Wed, 14th Jul 2021
Zoho's CRM app Bigin a hit with small businesses during pandemic
Customer Relationship Management

Zoho's CRM app Bigin a hit with small businesses during pandemic

Zoho's CRM platform Bigin has gained over 7,500 customers in under a year, achieving a 40% quarterly revenue increase.

By Staff Writer • 3 min read • Thu, 24th Jun 2021
LogMeIn has added new features to its contact centre platform to help retain customers
Customer Relationship Management

LogMeIn has added new features to its contact centre platform to help retain customers

LogMeIn has announced a new contact centre outbound calling solution for GoToConnect, aimed at sales organisations and expanded inbound capabilities.

By Ryan Morris-Reade • 3 min read • Fri, 11th Jun 2021
The transformative power of AI comes within reach of every business
Artificial Intelligence

The transformative power of AI comes within reach of every business

The democratisation of software is levelling the playing field for small businesses, granting access to advanced technologies like AI.

By Fung Lim • 4 min read • Tue, 8th Jun 2021
Data backup and recovery software StorageCraft now supports Google, Amazon, Azure, and Wasabi
Disaster Recovery

Data backup and recovery software StorageCraft now supports Google, Amazon, Azure, and Wasabi

Data management company StorageCraft has released major updates to its flagship backup and recovery platforms.

By Ryan Morris-Reade • 2 min read • Tue, 25th May 2021
NZ software firm Timely snapped up by overseas buyer
Gaming

NZ software firm Timely snapped up by overseas buyer

US company EverCommerce has acquired Dunedin-based software firm Timely, which provides booking software for spas and salons.

By RNZ • 2 min read • Thu, 20th May 2021
Skykick announces upgrade to address over 2000 hours of lost time for ITSPs
Unified Communications

Skykick announces upgrade to address over 2000 hours of lost time for ITSPs

Information technology service providers are losing thousands of hours every year due to needless cloud administration, according to SkyKick.

By Ryan Morris-Reade • 3 min read • Fri, 14th May 2021

Stories from Other Regions

Small Business (SMB) stories

CertNZ warns NZ users of Kaseya VSA to shut it down
Malware

CertNZ warns NZ users of Kaseya VSA to shut it down

New Zealand organisations using Kaseya VSA software warned of Russian-based ransomware attack, CertNZ urges shutdown.

By RNZ • 1 min read • Sun, 4th Jul 2021
Financial services company completes funding round, launches to SMBs
Fintech

Financial services company completes funding round, launches to SMBs

Paytron, a financial services business, has raised $4.35 million in seed funding to help SMBs manage their finances more effectively.

By Catherine Knowles • 3 min read • Wed, 2nd Jun 2021