Revenue management Stories

By Mark Tarre • 4 min read • Last week

Cloudbeds & Journey launch shared hotel loyalty network

Independent hotels could win repeat bookings from big chains and OTAs as Cloudbeds and Journey pool loyalty rewards across a shared network.

By Karen Joy Bacudo • 5 min read • Last week

EatClub joins CommBank app to fill quieter dining periods

Restaurants can tap millions more diners as EatClub's offers move into CommBank's app, targeting quieter service periods.

By Sean Mitchell • 4 min read • Last week

Hotels urged to ditch disconnected software systems

Disconnected systems are costing hoteliers 322 hours a year and may be hampering guest service, according to new research.

By Mark Tarre • 3 min read • This month

Pax8 expands Marketplace with partner analytics tools

Partners will gain clearer oversight of subscriptions and revenue as Pax8 adds analytics, reporting and integration tools to its Marketplace.

Artificial Intelligence

Cloudbeds report shows hostel bookings split by region

Rates are under pressure even as occupancy holds up, with dorm pricing falling 8.2% and OTA bookings dominating globally, Cloudbeds said.

By Sean Mitchell • 4 min read • This month

By Joseph Gabriel Lagonsin • 4 min read • Last month

Accelya wins IATA recognition across airline retailing

The recognition could help airlines judge whether software can handle shopping, payments and accounting as they shift to modern retailing systems.

Data Protection

Xero rolls out Anthropic integration to all subscribers

Small businesses can now query live Xero data in Claude as the accounting group widens its AI push to 4.5 million subscribers.

By Joseph Gabriel Lagonsin • 4 min read • Last month

By Sean Mitchell • 4 min read • Last month

Elite launches advisory services unit for law firms

Law firms facing billing and collections pressure will get executive-level guidance on cloud migration, compliance and reporting.

By Sean Mitchell • 4 min read • Last month

Solvimon appoints Arnon Shimoni as Vice President of Growth

AI startups struggling with usage-based pricing may gain a billing fit as the Utrecht-based firm expands for larger customers.

Customer Experience

Cloudbeds flags six trends for independent hotels in 2026

Independent hotels face tighter margins in 2026 as room revenue falls, distribution costs rise and AI reshapes how guests find and book stays.

By Sofiah Nichole Salivio • 4 min read • Last month

Fintech

RMS adds bank payments as card surcharge ban looms

Australian accommodation operators may soon face higher payment costs as a card surcharge ban pushes them towards bank-to-bank alternatives.

By Karen Joy Bacudo • 4 min read • Tue, 14th Apr 2026

Stories from Other Regions

Revenue management stories

By Sean Mitchell • 3 min read • Last week

IDeaS sees rapid hotel uptake for broader software

Hotel operators are shifting to joined-up planning tools as volatile demand and staffing pressure push software beyond room-rate management.

By Mark Tarre • 4 min read • This month

Zeller launches grants as hospitality operators face strain

Only 12% of Australian operators say now is a good time to open a venue, as rising costs and weaker spend squeeze margins.

By Arthur Nowak • 4 min read • This month

AI contact centre analytics could boost Australian firms

AI-powered analytics can cut avoidable calls, speed issue resolution and uncover product gaps before they dent customer satisfaction.

Manufacturing

UiPath & Marshalls overhaul bidding with AI pricing

Faster quotes and tighter margin control are helping Marshalls win tenders in the UK building materials market as it shifts pricing to AI.

By Sofiah Nichole Salivio • 4 min read • Last month

By Karen Joy Bacudo • 3 min read • Last month

Academy Sports renews Revionics pricing software pact

The renewed deal will help the retailer manage prices and markdowns across more than 300 stores as it battles margin pressure and local competition.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026

hivr.ai & Radisson roll out group booking automation

Hotel teams could cut hours of admin as Radisson starts using hivr.ai’s software to automate rooming lists across Europe.

Customer Experience

Most UK shoppers oppose dynamic pricing for groceries

Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.

By Shannon Williams • 3 min read • Wed, 29th Apr 2026