Retail stories - Page 26

NET2GRID and SAS have partnered to revolutionise customer intelligence and DER grid planning in the energy sector with advanced AI and analytics tools.

Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.

Infosys partners with SAP Emarsys to revolutionise customer engagement with AI-driven, cross-channel marketing campaigns, enhancing both revenue and loyalty.

The Digital Last-Mile Platform Market is set to soar, growing from $6.4 Bn in 2022 to an estimated $21.7 Bn by 2031, driven by eCommerce expansion.

Forsta's new Retail HX platform aims to revolutionise customer experience for retail giants like Best Buy and eBay, driving unified shopping and boosting revenues.

Zitcha teams up with Venvee to revolutionise in-store retail media measurement, offering advertisers a clearer view of campaign effectiveness and smarter investment insights.

Forsta's research reveals comprehensive CX management significantly enhances brand perceptions and revenue growth.

Mars Agency has rebranded to Mars United Commerce, reflecting its evolution into a full-service commerce marketing partner.

Boomi strengthens its API management with key acquisitions from APIIDA and Cloud Software Group, aiming to simplify and secure API ecosystems for enterprises.

Hexaware Technologies has boosted its data and analytics capabilities with the acquisition of respected Minneapolis-based data consulting firm, Softcrylic, promising to refine customer journeys through advanced data utilisation.

Former COO, Melissa Gander, steps into the role of CEO at leading energy software firm Kaluza, poised to drive global growth and further revolutionise the energy sector.

PMT Security strengthens its management team, appointing three new executives amid expansion efforts in Adelaide and Brisbane, signalling their robust growth phase.

“By unifying our software, both the platform and our solutions, we're able to give a consistent experience to our customers.".

Securing a strategic investment of USD $30 million, API security player Traceable AI indicates the sector's growing importance, with 300% YoY growth, aiming to bolster API security initiatives worldwide.

Kiwis wasted 22 million hours on hold for customer service in 2023, with standoffish service and high hold times causing 95% to shift their spending behaviour.

Everest Group recognises Techwave as a 'major contender' on their SAP Business Application Services PEAK Matrix 2024 for its customer-focused services in Mid-Market Enterprises.

Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.

Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.

Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.

Teradata expands its Strategic Collaboration Agreement with Amazon Web Services, pushing to advance cloud migration and optimise AI opportunities.