Retail stories

Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.

Leading tech firms redesign products for circularity, focusing on durability and resale value to boost sustainability and brand loyalty.

US firms lose USD $80.6 billion yearly as frontline workers waste over 370 hours annually due to poor digital tools and communication gaps, research shows.

Rachelle Alexis Lim has been named MultiSafepay CEO to expand its payment services, especially targeting SMEs across Europe, following its acquisition by Ant International.

Nearly half of retailers report surging AI-driven cyber attacks, yet only a quarter feel prepared as the busy shopping season looms, new research shows.

Retailers face mounting pressure to boost supply chain transparency and sustainability amid new tax rules and climate regulations reshaping global commerce.

Manchester's PushON Commerce has acquired Pixel Kicks, merging expertise to expand digital marketing and eCommerce services across multiple sectors.

Supply chain disruptions persist as 91% of retailers face revenue losses during peak season, with 84% reporting increased delivery complaints, says DP World study.

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

Holiday shoppers demand quick, eco-friendly delivery but resist paying extra, with UK consumers showing low confidence in on-time arrivals, survey reveals.

Nearly half of retailers face rising AI-driven cyber attacks, with just 25% prepared for these sophisticated threats amid growing supply chain security concerns.

YouTube group How Ridiculous sold 115,000 sugar-free iced teas in 30 days, topping Amazon US charts and selling out in Australia swiftly.

Fluent Commerce launches MCP Server to link AI agents with retail backend systems, speeding up order queries and boosting customer service efficiency.

Broadcom expands VMware Cloud Foundation with AI ReadyNodes and open networking, enhancing private cloud flexibility and easing AI integration for enterprises.

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

Auckland-based OnShout launches a digital platform enabling collaborative gift contributions, aiming to cut unwanted presents and reduce waste in New Zealand.

Infios partners with AWS to integrate AI agents into retail supply chains, enhancing order management for retailers like Officeworks and Myer from 2026.

Most Australians plan to cut festive spending in 2025, focusing mainly on gifts and food, as economic caution shapes their holiday priorities.

Simon de Winter Group teams up with Middlebank Consulting Group to digitally transform its supply chain, boosting efficiency across Australia and New Zealand.

Black Friday is no longer a single-day event, evolving into a season-long shopping period focused on value, wellbeing, and experiences, says new research.