ChannelLife India - Industry insider news for technology resellers

Qualtrics stories

Story image
Yahoo launches PurpleLab for market research in Australia & Asia
Last week
#
bi
#
big data
#
data analytics
Yahoo's innovative PurpleLab offers swift, high-quality market research solutions in Australia and South East Asia, revolutionising the way brands garner consumer insights.
Story image
$74 billion loss risk for firms from poor customer service
Last week
#
cx
#
martech
#
ai
Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.
Story image
Qualtrics leads in Gartner VoC Magic Quadrant amidst AI push
This month
#
cx
#
martech
#
cartech
Qualtrics dominates Gartner's 2024 VoC Magic Quadrant again, following a $500m investment allocated for future-proofing with AI innovations.
Story image
Cohesity appoints Olivier Savornin as Group VP of Sales for EMEA
Last month
#
cloud services
#
cx
#
martech
Data management leader Cohesity appoints IT industry veteran Olivier Savornin as Group VP of Sales for EMEA, enhancing its drive for modern data security in the region.
Story image
Qualtrics named Leader in IDC MarketScape's Voice of Customer Applications assessment
Wed, 20th Dec 2023
#
qualtrics
#
feedback
#
customers
Qualtrics gains top spot in IDC MarketScape's Voice of Customer Applications survey, being recognised for innovating customer experience metrics.
Story image
Qualtrics full XM Discover suite now available through APAC
Thu, 28th Sep 2023
#
cloud services
#
public cloud
#
aws
Qualtrics' full suite of AI-powered conversational analytics and NLP technologies, XM Discover, is now available through the AWS Asia Pacific Region.
Story image
Optimizely hires Rupali Jain as Chief Product Officer
Wed, 3rd May 2023
#
microsoft
#
ml
#
ai
Optimizely, a leading digital experience platform provider, has hired Rupali Jain as new Chief Product Officer to drive innovation and growth.
Story image
Qualtrics' new product line offers insights into CX and EX
Fri, 21st Oct 2022
#
cx
#
martech
#
qualtrics
With Qualtrics CrossXM, organisations can understand how key employee experience metrics statistically significant impact on customer outcomes.
Story image
Qualtrics appoints Michael Heitz as Managing Director for Australia & New Zealand
Fri, 2nd Sep 2022
#
virtualisation
#
oracle
#
citrix
Qualtrics appoints Michael Heitz as Managing Director for ANZ to lead company's growing operations and deliver incredible customer and employee experiences.
Story image
Qualtrics goes live on AWS Cloud Infrastructure in Japan
Wed, 22nd Jun 2022
#
colocation
#
hyperscale
#
cloud services
Organisations across Japan will now be able to access the Qualtrics XM/OS platform locally via data centre in the AWS Asia Pacific (Tokyo) region.
Story image
Broken brand promises cost businesses customers in ANZ
Wed, 16th Feb 2022
#
contact centre
#
crm
#
cx
New research by Qualtrics shows making sure the customer experience matches consumer expectations will be vital to retaining customers in 2022.
Story image
Employee engagement on the rise in Australia and New Zealand
Tue, 1st Feb 2022
#
wfh
#
remote working
#
qualtrics
Employee engagement in Australia and New Zealand continues to rise, with a 15-point increase in the last two years, according to Qualtrics.
Story image
Poor customer experience could cost Aus businesses up to $69bn every year
Thu, 9th Dec 2021
#
crm
#
cx
#
martech
Nearly nine in ten Aussies say they were dissatisfied with their experiences as customers in 2021, according to the Qualtrics 2022 Global Consumer Trends.
Story image
Qualtrics named Leader for Voice of the Customer by Gartner
Fri, 3rd Dec 2021
#
martech
#
cx
#
open source
Qualtrics has been recognized as a leader in the 2021 Gartner Magic Quadrant for Voice of the Customer, with its CustomerXM platform.
Story image
Qualtrics expands ANZ footprint with localised operations
Thu, 23rd Sep 2021
#
crm
#
cx
#
martech
Qualtrics is expanding its public sector operations in Australia and New Zealand, aiming to help governments improve resident and employee experiences.
Story image
Qualtrics acquires conversational analytics company Clarabridge for $1.125 billion
Mon, 2nd Aug 2021
#
bi
#
big data
#
crm
Qualtrics is set to acquire Clarabridge, a company specialising in omnichannel conversational analytics, in a $1.125 billion stock transaction.
Story image
Qualtrics announces ambitious plans for APJ region
Thu, 3rd Jun 2021
#
crm
#
cx
#
martech
Qualtrics plans to hire 1,200 new employees in the Asia Pacific and Japan region, as part of its expansion and investment in the area.
Story image
ServiceNow and Qualtrics partner to deliver next-gen customer experiences
Thu, 8th Apr 2021
#
crm
#
cx
#
martech
ServiceNow and Qualtrics have partnered to help companies deliver next-gen experiences, improving productivity and customer loyalty.
Story image
CX firm Qualtrics to launch Singapore data center
Wed, 25th Nov 2020
#
colocation
#
crm
#
cx
Qualtrics aims to open a new data center in Singapore as the company continues its expansion efforts across Southeast Asia.
Story image
Qualtrics promotes ANZ exec to lead APJ business
Tue, 26th May 2020
#
recruitment
#
qualtrics
#
job moves
Brigid Archibald named as new Managing Director for Qualtrics in APJ, replacing Bill McMurray as he moves to Chief Revenue Officer role.
Story image
Qualtrics enhances CX insights capabilities
Mon, 18th May 2020
#
bi
#
big data
#
crm
CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.
Story image
Qualtrics launches back-to-work solutions to help COVID-19 transition
Thu, 7th May 2020
#
wfh
#
remote working
#
qualtrics
Qualtrics has launched four new solutions to help businesses transition employees back into the workplace during the COVID-19 pandemic.
Story image
PwC joins the Qualtrics Partner Network with renewed focus on customer experience
Thu, 23rd Jan 2020
#
crm
#
payroll systems
#
cx
PwC has partnered with Qualtrics to help businesses measure the impact of customer and employee experience programs. #CX #employeeexperience.
Story image
Qualtrics announces raft of experience management solutions
Mon, 16th Dec 2019
#
crm
#
cx
#
martech
The capabilities link all four core experiences of business – customer, employee, product, and brand – together across departments, roles, and teams.