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Process automation Stories - Page 53

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Process automation stories

Manual compliance strain fuels automation push - survey
Digital Transformation

Manual compliance strain fuels automation push - survey

Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
Synechron unveils Agentic AI suite for regulated sectors
Security Information and Event Management

Synechron unveils Agentic AI suite for regulated sectors

Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
Rimini Street touts Agentic AI ERP as upgrades stall
Data Analytics

Rimini Street touts Agentic AI ERP as upgrades stall

Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 21st Jan 2026
MedExpress automates one million patient letters a month
Data Protection

MedExpress automates one million patient letters a month

UK online pharmacy MedExpress is automating up to one million monthly patient letters after deploying Quadient's cloud-based Impress platform.

By Sofiah Nichole Salivio • 3 min read • Tue, 20th Jan 2026
eDesk appoints Gareth Cummings as CEO to drive AI push
Software-as-a-Service

eDesk appoints Gareth Cummings as CEO to drive AI push

eDesk names Gareth Cummings as CEO, tasking the AI veteran with leading an 'AI-first' expansion drive across EMEA and North America.

By Sofiah Nichole Salivio • 4 min read • Tue, 20th Jan 2026
Elyos AI raises USD $13m to scale trade service agents
Software-as-a-Service

Elyos AI raises USD $13m to scale trade service agents

Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.

By Mark Tarre • 3 min read • Mon, 19th Jan 2026
Instabase appoints Omkar Pendse to lead AI product push
Unified Communications

Instabase appoints Omkar Pendse to lead AI product push

Instabase appoints Omkar Pendse to spearhead product and technology as it doubles down on AI workflow automation after $100 million raise.

By Catherine Knowles • 3 min read • Fri, 16th Jan 2026
Auditoria boosts UK, EU growth with new data hubs, hire
Software-as-a-Service

Auditoria boosts UK, EU growth with new data hubs, hire

Auditoria opens UK and Ireland data hubs and hires London lead as it chases 400% European growth and rising demand for sovereign AI.

By Karen Joy Bacudo • 4 min read • Thu, 15th Jan 2026
Five9 & Google Cloud launch unified AI contact centre CX
Unified Communications

Five9 & Google Cloud launch unified AI contact centre CX

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

By Shannon Williams • 3 min read • Thu, 15th Jan 2026
Moglix unveils Cognilix AI OS, plans USD $5m research
Digital Transformation

Moglix unveils Cognilix AI OS, plans USD $5m research

Moglix launches Cognilix AI OS for B2B commerce and procurement, backed by a USD $5m research push into domain-led, enterprise AI products.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
ABBYY, Desktop Imaging automate NZ council rebates, invoices
Document Management

ABBYY, Desktop Imaging automate NZ council rebates, invoices

AI document tools slash manual workloads at Wellington City Council and Fire and Emergency New Zealand, boosting compliance and payment speed.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
AI sprawl to create waste as firms chase tools, not trust
Digital Transformation

AI sprawl to create waste as firms chase tools, not trust

Uncoordinated AI rollouts risk creating costly “AI sprawl” and waste by 2026, with Nintex warning trust and governance are lagging.

By Karen Joy Bacudo • 4 min read • Thu, 15th Jan 2026
GrowthPal raises USD $2.6m for AI M&A deal sourcing
Software-as-a-Service

GrowthPal raises USD $2.6m for AI M&A deal sourcing

GrowthPal raises USD $2.6m to scale its AI platform for off‑market M&A deal sourcing and global expansion from its Singapore base.

By Mark Tarre • 3 min read • Thu, 15th Jan 2026
TeamViewer predicts emotionally aware enterprise AI
Digital Transformation

TeamViewer predicts emotionally aware enterprise AI

TeamViewer predicts 2026 enterprise AI will hinge on governance, energy limits and emotionally aware agents reshaping workplace roles.

By Sofiah Nichole Salivio • 5 min read • Thu, 15th Jan 2026
Salesforce unveils AI-powered Slackbot as work agent
Data Analytics

Salesforce unveils AI-powered Slackbot as work agent

Salesforce debuts a revamped AI Slackbot as a personal work agent, tying Slack into its Agentforce 360 automation and data platform.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026

Stories from Other Regions

Process automation stories

Boroondara adopts Datacom Datascape for council revamp
Customer Relationship Management

Boroondara adopts Datacom Datascape for council revamp

Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.

By Mark Tarre • 3 min read • Thu, 15th Jan 2026
Forrester: AI to drive modest job losses, not apocalypse
Digital Transformation

Forrester: AI to drive modest job losses, not apocalypse

Forrester says AI will cut US jobs but stop short of apocalypse, driving 6% of losses by 2030 while reshaping millions more roles.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
Binder hires Tall to humanise its mortgage CRM brand
Customer Relationship Management

Binder hires Tall to humanise its mortgage CRM brand

Mortgage CRM specialist Binder hires design agency Tall to soften its image, promising a more human, less process-heavy broker experience.

By Kaleah Salmon • 4 min read • Wed, 14th Jan 2026