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Process automation stories

AI agents and enterprise transformation: Turning hype into measurable value in 2026
Data Protection

AI agents and enterprise transformation: Turning hype into measurable value in 2026

In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.

By Rasangi De Silva • 6 min read • Fri, 6th Mar 2026
Why digital identity is the new perimeter in a zero-trust world
Firewalls

Why digital identity is the new perimeter in a zero-trust world

As firewalls fade, digital identity emerges as the core security perimeter, powering zero-trust strategies across cloud and remote work.

By Jeremy Blackburn • 5 min read • Fri, 6th Mar 2026
AI won't reduce construction disputes unless documentation improves
DevOps

AI won't reduce construction disputes unless documentation improves

AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.

By Gillian Laging • 3 min read • Fri, 6th Mar 2026
Tamr doubles SaaS revenue as AI drives data mastering
Unified Communications

Tamr doubles SaaS revenue as AI drives data mastering

Tamr's direct SaaS revenue surges 102% as enterprises embrace AI-driven data mastering to underpin production-ready AI deployments.

By Karen Joy Bacudo • 4 min read • Fri, 6th Mar 2026
Autonomous AI 'agentic customers' set to reshape banks
Data Protection

Autonomous AI 'agentic customers' set to reshape banks

Autonomous AI 'agentic customers' will upend banking, FICO warns, reshaping pricing, risk and customer ties as USD $3tn value beckons.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Mar 2026
Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator
Customer Relationship Management

Knowledge equity in the age of AI: Moving from gatekeeper to orchestrator

As AI shifts from automating tasks to shaping decisions, leaders must share expertise generously to orchestrate, not gatekeep, knowledge.

By Kylie Harker • 4 min read • Thu, 5th Mar 2026
GrayCyan unveils AI readiness scorecard for industry
Customer Relationship Management

GrayCyan unveils AI readiness scorecard for industry

GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.

By Karen Joy Bacudo • 4 min read • Thu, 5th Mar 2026
How Lean AI may be creating new pathways or opportunities for women in logistics
Unified Communications

How Lean AI may be creating new pathways or opportunities for women in logistics

Lean AI is reshaping logistics roles, easing routine tasks and opening new leadership pathways for women across global supply chains.

By Gabby Wilson • 4 min read • Thu, 5th Mar 2026
PropTech must end the invisible admin tax on agents
Digital Transformation

PropTech must end the invisible admin tax on agents

PropTech's biggest threat is not disruption, but an invisible admin tax draining agents' time, equity and long-term career potential.

By Rebecca Moroney • 4 min read • Wed, 4th Mar 2026
ECI Software Solutions hires Jack Wood to drive AI push
Software-as-a-Service

ECI Software Solutions hires Jack Wood to drive AI push

ECI names Jack Wood chief technology officer to spearhead platform modernisation and embed secure, workflow-native AI across its products.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Mar 2026

Stories from Other Regions

Process automation stories

Why 2026 will separate the digital leaders from the laggards
Wearables

Why 2026 will separate the digital leaders from the laggards

In 2026, Australian businesses face a decisive test: turn years of AI and cloud investment into real advantage, or fall behind.

By Pieter DeGunst • 5 min read • Fri, 6th Mar 2026
Arcadian's AI integrations to save logistics firms USD $20m
Customer Relationship Management

Arcadian's AI integrations to save logistics firms USD $20m

Arcadian's AI logistics integrations are set to deliver more than USD $20m in efficiency savings for four Australian operators.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 6th Mar 2026
Automating the repeatable, humanising the exceptional: Delivering real AI value with an ontology‑led approach
Digital Transformation

Automating the repeatable, humanising the exceptional: Delivering real AI value with an ontology‑led approach

Lancom champions an ontology‑led AI approach, automating repeatable tasks while elevating human expertise to deliver real business value.

By Priscila Bernardes • 4 min read • Thu, 5th Mar 2026
Seatrium taps Workday HCM to modernise HR operations
Unified Communications

Seatrium taps Workday HCM to modernise HR operations

Seatrium adopts Workday HCM to standardise HR for 24,000 staff, using AI and automation to speed workforce planning across global sites.

By Karen Joy Bacudo • 4 min read • Thu, 5th Mar 2026
How remote ownership is reshaping property investing
Risk & Compliance

How remote ownership is reshaping property investing

As remote work becomes routine, property investors are shifting from local hands-on control to tech-enabled remote ownership and scale.

By Ilse Wolfe • 4 min read • Thu, 5th Mar 2026
Gearset adds AI-powered automated UI testing for Salesforce
Disaster Recovery

Gearset adds AI-powered automated UI testing for Salesforce

Gearset unveils AI-powered no-code UI testing for Salesforce, aiming to ease complexity and cut deployment risk for global DevOps teams.

By Sean Mitchell • 3 min read • Wed, 4th Mar 2026
Modulr & HiBob integrate payments to streamline payroll
Digital Transformation

Modulr & HiBob integrate payments to streamline payroll

Modulr and HiBob link payroll and payments in one embedded workflow to cut errors, ease pay day pressure and boost employee trust.

By Karen Joy Bacudo • 4 min read • Wed, 4th Mar 2026
Kinetic IT attains ServiceNow Elite Partner status
Digital Transformation

Kinetic IT attains ServiceNow Elite Partner status

Kinetic IT has been elevated to ServiceNow Elite Partner status, boosting its advisory and implementation credentials across Australia.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Mar 2026