Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
CIOs warn AI adoption is outpacing governance skills
2 days ago
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
Vistra & G-P launch unified path for global hiring
2 days ago
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cx
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martech
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hcm
Vistra and G-P unveil a single-contract route to shift firms smoothly from EOR hiring to fully fledged entities in overseas markets.
AI scales in APAC finance as tokenisation gains pace
4 days ago
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digital transformation
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biometrics
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fintech
APAC finance firms race to scale AI from pilots to production as tokenisation and blockchain investments signal deeper market overhaul ahead.
AI ambitions collide with legacy integration problems
Last week
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.
TerraPay & Raenest boost payouts to India, Philippines
Last week
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fintech
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risk & compliance
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payment technologies
TerraPay links its global payments network to Raenest to speed local-currency payouts to freelancers in India and the Philippines.
Targa Telematics shifts core systems to Equinix hubs
Last week
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digital transformation
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hyperscale
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iot
Targa Telematics moves core systems to Equinix data centres in Milan and Frankfurt to bolster data sovereignty, resilience and growth.
WatchGuard marks 30 years backing MSP-led security
Last week
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firewalls
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ransomware
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network security
WatchGuard marks 30 years in cybersecurity, touting MSP-first strategy, 25,000 partners and a unified, automated security platform.
MindBridge & Genpact partner on AI audit analytics
Last month
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data analytics
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martech
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partner programmes
MindBridge and Genpact forge global alliance to embed AI-driven audit analytics into enterprise risk consulting and financial assurance work.
Arctic Wolf unveils Aurora managed endpoint tools for MSPs
Last month
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ransomware
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endpoint protection
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partner programmes
Arctic Wolf launches Aurora managed endpoint defence, rapid-response SLA and MSP admin portal to help partners scale security operations.
Persistent named fastest-growing global IT services brand
Last month
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digital transformation
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hyperscale
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hcm
Persistent named world's fastest-growing IT services brand as value jumps 22% to USD $989 million in Brand Finance 2026 ranking.
CyberArk crowns PwC 2025 Global Partner of the Year
Last month
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digital transformation
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hyperscale
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pam
CyberArk names PwC its 2025 Global Partner of the Year as partner-led deals surge and certification-driven identity security gains pace.
Cybage names Badhrinath Krishnamoorthy Global President
Last month
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digital transformation
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it services
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it industry
Cybage appoints industry veteran Badhrinath Krishnamoorthy as Global President to spearhead international growth and sharpen execution.
Nebula & Meter partner to scale global network services
Last month
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
Cybersecurity as a Service market to hit USD $83.96bn
Last month
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firewalls
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data protection
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ransomware
Cybersecurity as a Service market forecast to soar from USD $17.60bn in 2024 to USD $83.96bn by 2034, driven by threats and skills gaps.
C-suite leaders deploy AI, but struggle to scale it
Last month
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semiconductors
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hybrid cloud
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digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
India budget boosts tech, data centres & MSME support
Last month
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gaming
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dr
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data analytics
India's Union Budget backs tech infrastructure, data centres and MSMEs, signalling policy continuity and long-term digital growth plans.
Mphasis gains AWS AI Competency for generative AI work
Sat, 31st Jan 2026
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digital transformation
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hyperscale
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cx
Mphasis wins AWS AI Competency, bolstering its generative AI credentials and signalling readiness to scale enterprise deployments on AWS.
Contact centres report rising morale but AI doubts grow
Fri, 30th Jan 2026
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uc
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digital transformation
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cx
Contact centre staff report rising morale and stronger support, yet many remain uneasy and undertrained as AI tools spread through their work.
Wipro unveils unified AI-led enterprise functions model
Fri, 30th Jan 2026
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data analytics
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digital transformation
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cx
Wipro launches a unified AI-led model to fuse consulting, transformation and operations across people, finance, supply chain and customer work.
Exclusive: SonicWall's Suroop Chandran on why security basics still fail
Thu, 29th Jan 2026
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malware
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firewalls
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data protection
SonicWall warns over 95% of cyber breaches stem from misconfigured tools, as firms lean on MSPs and cyber warranties to plug skills gaps.