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Tendfor updates Teams customer service with AI tools
Unified Communications

Tendfor updates Teams customer service with AI tools

AI-driven oversight and call handling could help organisations keep customer service consistent as Teams becomes their main workspace.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Microsoft security landscape shifts as critical vulnerabilities surge: report
Digital Transformation

Microsoft security landscape shifts as critical vulnerabilities surge: report

Critical flaws in Microsoft software have nearly doubled, leaving enterprises facing a sharper risk profile despite fewer total vulnerabilities.

By James Maude • 4 min read • Last week
Zoom launches AI productivity suite for meeting work
Data Protection

Zoom launches AI productivity suite for meeting work

The new suite aims to cut post-meeting admin for consultants and small teams by converting calls and chats into files in minutes.

By Mark Tarre • 3 min read • Last week
Zoom launches ZoomMate AI tool for workplace tasks
Customer Relationship Management

Zoom launches ZoomMate AI tool for workplace tasks

The new service links meetings with enterprise systems, letting users trigger workflows and draft documents without switching apps.

By Mark Tarre • 4 min read • Last week
Storm Technology names Conall O'Kane M365 Director
Digital Transformation

Storm Technology names Conall O'Kane M365 Director

The new role puts a seasoned Microsoft specialist in charge of Storm Technology's M365 practice as customers seek tighter governance and compliance.

By Sofiah Nichole Salivio • 3 min read • Last month
Bonfy launches AI data enforcement layer for enterprises
Data Protection

Bonfy launches AI data enforcement layer for enterprises

Security teams gain real-time control over what AI assistants can retrieve from Microsoft 365 and Google Workspace, closing a policy gap.

By Sean Mitchell • 3 min read • Last month
CortexForge unveils client-owned systems inside Microsoft
Software-as-a-Service

CortexForge unveils client-owned systems inside Microsoft

The consultancy says its approach keeps records and governance inside existing Microsoft tools, reducing reliance on outside vendors and scattered spreadsheets.

By Joseph Gabriel Lagonsin • 4 min read • Last month
KongTuke uses Microsoft Teams chats to breach firms
Malware

KongTuke uses Microsoft Teams chats to breach firms

Corporate users can be compromised in under five minutes when attackers pose as help-desk staff in external Microsoft Teams chats, researchers say.

By Sofiah Nichole Salivio • 4 min read • Last month
Device code phishing surges across criminal toolkits
Ransomware

Device code phishing surges across criminal toolkits

The scams can hand attackers Microsoft 365 access, as new kits and services make device code phishing easier to run at scale.

By Mark Tarre • 5 min read • Last month
IRONSCALES gets Anthropic verification for email defence
Phishing

IRONSCALES gets Anthropic verification for email defence

Verified access to Anthropic's restricted AI tools could help IRONSCALES test email defences against more realistic phishing and impersonation attacks.

By Sean Mitchell • 4 min read • Last month
Germany & Brazil mandate ODF in push for sovereignty
Public Cloud

Germany & Brazil mandate ODF in push for sovereignty

Public bodies in both countries will have to save files in an open format, as policymakers seek to curb supplier lock-in and bolster digital sovereignty.

By Sean Mitchell • 4 min read • Last month
WatchGuard buys Perimeters.io in cloud security push
Data Protection

WatchGuard buys Perimeters.io in cloud security push

MSPs will gain a single platform for cloud threat detection as the deal widens WatchGuard's reach into identity and SaaS security.

By Mark Tarre • 3 min read • Last month
Anthropic launches AI agents for financial services
Customer Relationship Management

Anthropic launches AI agents for financial services

Banks and asset managers gain templates for modelling, KYC and reporting as Claude is plugged into Excel, PowerPoint and Word.

By Karen Joy Bacudo • 5 min read • Last month
Microsoft tops phishing brand rankings in first quarter
Malware

Microsoft tops phishing brand rankings in first quarter

Phishing campaigns are increasingly targeting credentials, payments and malware delivery, with Microsoft alone accounting for 22% of brand impersonation attempts.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AvePoint adds AI governance tools for channel partners
Data Protection

AvePoint adds AI governance tools for channel partners

The update gives managed service providers more control over Microsoft 365 and AI risks as demand rises for standardised governance services.

By Sean Mitchell • 5 min read • Thu, 30th Apr 2026

Stories from Other Regions

Microsoft Office stories

Farsight launches AI tool for finance deal materials
Digital Transformation

Farsight launches AI tool for finance deal materials

Finance teams could cut hours of manual drafting as the new tool builds full deal packs, including CIMs, from a single prompt.

By Karen Joy Bacudo • 4 min read • Last month
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
Customer Experience

Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet

Australian businesses renewing .au domains this May could land an Audi RS3 or GBP £100,000, as VentraIP widens discounts across hosting and email.

By Thomas Thatcher • 2 min read • Last month
Abnormal AI names three executives amid attack surge
Software-as-a-Service

Abnormal AI names three executives amid attack surge

Rising AI-driven phishing is forcing cyber security vendors to bolster defences, as Abnormal AI adds senior leaders in product, customer success and legal.

By Sofiah Nichole Salivio • 4 min read • Thu, 30th Apr 2026