Healthcare stories - Page 6
8x8 sees AI customer interactions surge across voice, chat
Thu, 5th Feb 2026
#
uc
#
data protection
#
digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
Smart Communications debuts AI tools for compliance-led CX
Thu, 5th Feb 2026
#
document management
#
digital transformation
#
ecm
Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.
GTIA plans to boost charitable giving to USD $5 million
Thu, 5th Feb 2026
#
dr
#
cloud services
#
education, learning & training
GTIA aims to boost its charitable giving to USD $5m in 2026, more than doubling the USD $1.91m it distributed to 45 non-profits in 2025.
Coverbase & Crowe team up on AI vendor risk checks
Thu, 5th Feb 2026
#
digital transformation
#
rpa
#
risk & compliance
Coverbase and Crowe forge AI-focused partnership to streamline vendor risk reviews and procurement oversight in tightly regulated sectors.
C-suite leaders deploy AI, but struggle to scale it
Wed, 4th Feb 2026
#
semiconductors
#
hybrid cloud
#
digital transformation
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
TheyDo unveils Analyst Agent for customer journey AI
Fri, 30th Jan 2026
#
data analytics
#
digital transformation
#
cx
TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.
NTT DATA & AWS target agentic AI in Asia-Pacific deal
Fri, 30th Jan 2026
#
uc
#
manufacturing
#
hybrid cloud
NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.
Smart Communications names Heidi Johnson AI leader
Fri, 30th Jan 2026
#
digital transformation
#
cloud security
#
cx
Smart Communications names Heidi Johnson chief product and technology officer as it sharpens AI governance for heavily regulated clients.
Smart Communications names Heidi Johnson to lead AI push
Fri, 30th Jan 2026
#
data protection
#
digital transformation
#
hyperscale
Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.
Amantya drives global push for AI-native 5G networks
Thu, 29th Jan 2026
#
uc
#
manufacturing
#
edge computing
Amantya accelerates global rollout of AI-native 5G platforms as operators seek automation-first networks from core to edge and test labs.
ServiceNow deepens Claude AI integration across work
Thu, 29th Jan 2026
#
paas
#
digital transformation
#
iaas
ServiceNow makes Anthropic's Claude its default AI across Build Agent and workflows, promising faster app development and industry-specific gains.
SCX.ai debuts sovereign, eco-efficient AI node in Sydney
Thu, 29th Jan 2026
#
data protection
#
datacentre infrastructure
#
hyperscale
SCX.ai launches Australia's first sovereign, eco-efficient AI node in Sydney, promising tenfold efficiency gains without water cooling.
Integrated Quantum unveils quantum-resilient AI data layer
Sat, 24th Jan 2026
#
data protection
#
encryption
#
quantum computing
Integrated Quantum debuts AIQu VEIL, a quantum-resilient data layer letting enterprises run global AI on anonymised vectors, not raw data.
Mphasis lifts Q3 revenue as AI deals top USD $428m
Fri, 23rd Jan 2026
#
digital transformation
#
fintech
#
genai
Mphasis Q3 revenue rises on AI-led projects as it secures new deals worth USD $428m, boosting growth despite flat sequential profit.
Persistent revenue grows as AI, cloud deals accelerate
Thu, 22nd Jan 2026
#
crm
#
manufacturing
#
data analytics
Persistent lifts quarterly revenue 17.3% year-on-year to USD $422.5 million as accelerating AI and cloud deals drive larger client wins.
New Zero Trust framework secures Private 5G & Wi-Fi
Wed, 21st Jan 2026
#
uc
#
firewalls
#
network infrastructure
Wireless Broadband Alliance unveils Zero Trust framework to secure converged Private 5G and Wi-Fi networks across enterprise sectors.
Manual compliance strain fuels automation push - survey
Wed, 21st Jan 2026
#
digital transformation
#
socs
#
partner programmes
Manual compliance is throttling security teams, as RegScale finds delays, staff strain and patchy automation in most large organisations.
Anthropic expands Claude AI tools for health & trials
Tue, 20th Jan 2026
#
hyperscale
#
data privacy
#
ai ethics & governance
Anthropic rolls out Claude for Healthcare and Life Sciences, adding sector-specific connectors, agent skills and consumer health integrations.
B.C. expands India trade ties with Karnataka tech partnership
Tue, 20th Jan 2026
#
quantum computing
#
ai
#
healthtech
British Columbia inks Karnataka life sciences pact in Bengaluru push to deepen biotech, medtech and digital health trade ties with India.
Anthropic names Irina Ghose to lead India expansion
Mon, 19th Jan 2026
#
manufacturing
#
digital transformation
#
genai
Anthropic hires former Microsoft India boss Irina Ghose as India MD to spearhead its Bengaluru office launch and wider AI expansion.