Healthcare stories
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
Smart Communications launches AI-powered tools to help regulated firms modernise customer communications, data capture and archiving at scale.
GTIA aims to boost its charitable giving to USD $5m in 2026, more than doubling the USD $1.91m it distributed to 45 non-profits in 2025.
Coverbase and Crowe forge AI-focused partnership to streamline vendor risk reviews and procurement oversight in tightly regulated sectors.
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Xelix research warns large UK and US firms lose up to USD $53 billion a year to accounts payable errors, duplicates, missed credits and fraud.
As AI scales across Australia and New Zealand, leaders are learning that trust, impact and compliance all hinge on disciplined, clean data.
TheyDo launches Analyst Agent, an AI tool in its journey platform that answers plain-language questions by analysing customer journey data.
NTT DATA strikes multi-year AWS deal to drive agentic AI and cloud modernisation for heavily regulated Asia-Pacific enterprises.
Smart Communications names Heidi Johnson chief product and technology officer as it sharpens AI governance for heavily regulated clients.
Smart Communications appoints Heidi Johnson as chief product and technology officer to spearhead its next phase of AI-led innovation.
Ransomware gangs shrank in number but hit more victims in late 2025, with leak-site postings soaring despite fewer active groups.
Most senior UK cyber staff fear they could be sacked over a breach, as new research reveals soaring stress, burnout and blame culture.
Australian students see generative AI as vital for careers, but most say universities lag badly in teaching workplace-ready AI skills.
Australia's GBP £270 billion health system eyes 2026 as the year disciplined, trusted digital engineering turns AI and data into safer care.
Berlin-based Recare secures EUR €37m to scale its hospital AI agent, boosting discharge workflows in Germany and driving global expansion.
NTT DATA and AWS sign multi-year deal to speed enterprise cloud modernisation and move agentic AI systems from pilots to production at scale.
CelcomDigi launches a 5G short film starring towerrunner Soh Wai Ching and rider Qabil Irfan in a synchronised latency challenge.
Fiddler raises USD $30m to expand its AI agent control plane, targeting governance, security and observability for complex enterprise systems.
An AI-powered physio app delivering same-day back pain care has been shortlisted for three national HSJ awards after slashing waits.
