Enlighten AutoSummary stories
NICE named Technology Leader by QKS for Customer Journey Analytics
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
NICE launches Enlighten AutoSummary to deliver seamless CX
NICE Enlighten AutoSummary delivers smart, automated agent interaction summaries using AI to automatically identify critical tasks, contact reasons and actions.