Enlighten AutoSummary stories
![Story image](../../../../../uploads/story/2023/12/07/preview_img-0YnBH5fcBOM5YKPFkdAPmCCo.webp)
NICE named Technology Leader by QKS for Customer Journey Analytics
Thu, 7th Dec 2023
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uc
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cx
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martech
Software provider NICE earned the title of Technology Leader in the 2023 SPARK Matrix for Customer Journey Analytics by QKS.
![Story image](../../../../../uploads/story/2022/12/14/preview_GettyImages-1329866233.webp)
NICE launches Enlighten AutoSummary to deliver seamless CX
Wed, 14th Dec 2022
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uc
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cx
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martech
NICE Enlighten AutoSummary delivers smart, automated agent interaction summaries using AI to automatically identify critical tasks, contact reasons and actions.