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Employee Experience (EX) stories

Oracle launches agentic apps across Fusion Cloud suite
Customer Relationship Management

Oracle launches agentic apps across Fusion Cloud suite

The rollout pushes Oracle deeper into AI-driven automation, as the new tools aim to cut manual hand-offs across finance, HR, supply chain and CX.

By Mark Tarre • 5 min read • Last month
ServiceNow makes AI standard across entire platform
Digital Transformation

ServiceNow makes AI standard across entire platform

Customers will no longer need separate AI purchases as every ServiceNow product now bundles automation, governance and data tools by default.

By Sean Mitchell • 4 min read • Last month
Appspace named Gartner leader in workplace experience
Software-as-a-Service

Appspace named Gartner leader in workplace experience

The new Gartner category highlights demand for unified office software as employers seek to cut friction across hybrid work, visitor and desk management.

By Shannon Williams • 4 min read • Last month
Tanium appoints Carol MacKinlay as Chief People Officer
Human Capital Management

Tanium appoints Carol MacKinlay as Chief People Officer

The hire signals Tanium is putting more weight on retention and workplace culture as it expands internationally and broadens its leadership team.

By Sofiah Nichole Salivio • 3 min read • Last month
DXC & Servicenow launch agentic AI internal testbed
Digital Transformation

DXC & Servicenow launch agentic AI internal testbed

The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.

By Sean Mitchell • 4 min read • Last month
ControlUp launches DaaS IQ for Azure Virtual Desktop
Desktop-as-a-Service

ControlUp launches DaaS IQ for Azure Virtual Desktop

Organisations using Azure Virtual Desktop can now trim idle cloud spend and reduce login delays with a new management platform from ControlUp.

By Catherine Knowles • 3 min read • Last month
Zendesk names Bikram Mazumdar VP Asia to drive growth
Software-as-a-Service

Zendesk names Bikram Mazumdar VP Asia to drive growth

His appointment comes as APAC firms race to deploy AI in customer service, while 96% of consumers want clear explanations for its use.

By Mark Tarre • 4 min read • Last month
Eptura expands Microsoft 365 workplace tools for firms
Unified Communications

Eptura expands Microsoft 365 workplace tools for firms

Large employers can now handle desk and room bookings in Outlook and Teams as Eptura deepens its Microsoft 365 integration.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Garney adopts Hyland for SAP SuccessFactors in HR shift
Document Management

Garney adopts Hyland for SAP SuccessFactors in HR shift

HR teams at Garney will get direct access to employee records in SAP SuccessFactors, cutting manual handling as the builder modernises records management.

By Sean Mitchell • 3 min read • Wed, 1st Apr 2026
UK workplace happiness beats US & Germany, study finds
Human Capital Management

UK workplace happiness beats US & Germany, study finds

Better team relationships are helping UK workers feel more productive than peers in the US and Germany, a global study says.

By Sean Mitchell • 4 min read • Fri, 27th Mar 2026
ControlUp adds Intel Device IQ to desktop monitoring
Human Capital Management

ControlUp adds Intel Device IQ to desktop monitoring

It gives IT teams earlier warning of laptop faults by tying silicon-level telemetry to user experience data on hybrid work PCs.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026
Litmos flags AI ceiling as skills outpace promotions
Digital Transformation

Litmos flags AI ceiling as skills outpace promotions

Many workers see AI training fail to translate into pay rises or faster promotion, exposing a widening gap in workplace progression.

By Shannon Williams • 3 min read • Thu, 26th Mar 2026
HP unveils AI security tools for workplace PCs & printers
Data Protection

HP unveils AI security tools for workplace PCs & printers

Businesses using encrypted PCs face a new hardware threat as HP rolls out TPM Guard, designed to block physical attacks that can bypass BitLocker.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Mar 2026

Stories from Other Regions

Employee Experience (EX) stories

Managers most likely to quit, Firstup UK survey finds
Human Capital Management

Managers most likely to quit, Firstup UK survey finds

Nearly half of UK workers expect to job hunt within a year, as poor internal communication is eroding retention and productivity.

By Kaleah Salmon • 4 min read • Last month
ServiceNow study flags empathy gap in customer service
Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Last month
Engaged North American workers still eyeing new jobs
Human Capital Management

Engaged North American workers still eyeing new jobs

Poor communication is undermining retention across North American workplaces, with many engaged staff still planning to quit within a year.

By Shannon Williams • 4 min read • Last month
UK workers lose meeting time to hybrid tech glitches
Unified Communications

UK workers lose meeting time to hybrid tech glitches

Most UK staff are losing 6.5 minutes a meeting to hybrid tech faults, as employers spend more on AI and office kit.

By Sofiah Nichole Salivio • 4 min read • Tue, 31st Mar 2026
Allianz warns of rising workplace burnout in Australia
Human Capital Management

Allianz warns of rising workplace burnout in Australia

Nearly two million Australian workers are losing sleep to job stress, as psychological compensation claims rise and burnout support gaps widen.

By Sean Mitchell • 3 min read • Thu, 26th Mar 2026