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TechForce joins Anthropic's Claude partner network
Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
SAP Concur warns of travel expense compliance risks
Software-as-a-Service

SAP Concur warns of travel expense compliance risks

Half of business travellers admit bending expense rules, as unapproved AI use and weak approvals add to finance teams' compliance worries.

By Karen Joy Bacudo • 4 min read • 3 days ago
Ramco deploys payroll platform for Aurecon across Asia
Software-as-a-Service

Ramco deploys payroll platform for Aurecon across Asia

Payroll errors and delays should ease for Aurecon after it replaced local systems with Ramco's managed service across seven Asian markets.

By Karen Joy Bacudo • 4 min read • Last week
AI is everywhere, but where's the return?
Manufacturing

AI is everywhere, but where's the return?

Businesses are under pressure to show AI payback as 81 per cent of Australian staff lose time each month to dysfunctional IT.

By Tristan Ohlenrott • 4 min read • Last week
Why a traditional LMS falls flat for the frontline
Software-as-a-Service

Why a traditional LMS falls flat for the frontline

On the shop floor, course completions can mask gaps in safety, compliance and productivity, leaving managers with a false sense of readiness.

By Andy Nicholas • 8 min read • Last week
Amex GBT launches Claude AI connector for bookings
Digital Transformation

Amex GBT launches Claude AI connector for bookings

Business travellers can now book policy-compliant flights and hotels inside Claude, as Amex GBT pushes AI agents from search to transactions.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI in action: From conversations to real business outcomes
Unified Communications

AI in action: From conversations to real business outcomes

AI is starting to cut admin, speed up workflows and improve customer service as businesses shift from pilots to enterprise-wide use.

By Richard McPhee • 4 min read • Last week
TalentLMS warns AI is widening workplace learning debt
Digital Transformation

TalentLMS warns AI is widening workplace learning debt

AI is helping employees mask skills gaps, but TalentLMS says the hidden backlog is driving more mistakes and weaker performance.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Employee Experience (EX) stories

Scoot uses Qualtrics AI to cut feedback analysis time
Software-as-a-Service

Scoot uses Qualtrics AI to cut feedback analysis time

Passengers can now see booking glitches fixed faster, as Scoot has cut feedback analysis from hours to minutes using Qualtrics AI.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition
Data Protection

The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition

Half a million NHS staff will get Copilot as leaders race to fix weak data controls and stop sensitive records surfacing in prompts.

By Richard Harbridge • 6 min read • 2 days ago
Your engagement survey is doing its best, its best is no longer good enough
Software-as-a-Service

Your engagement survey is doing its best, its best is no longer good enough

Annual questionnaires are leaving managers blind to fast-moving workplace pressures, because they capture snapshots instead of actionable signals.

By Kim Severinsen • 5 min read • 4 days ago
HiBob Chief Executive named in HR tech influencers list
Software-as-a-Service

HiBob Chief Executive named in HR tech influencers list

The recognition reflects a wider shift in HR tech as employers look beyond automation to redesign work around AI and workforce strategy.

By Sofiah Nichole Salivio • 4 min read • 5 days ago
B&M completes checkout system rollout across 790 stores
Digital Transformation

B&M completes checkout system rollout across 790 stores

The upgrade should cut faults and speed up checkouts for shoppers and staff across one of the UK's largest discount store networks.

By Sean Mitchell • 3 min read • 5 days ago
Australia leads HR AI adoption, Rippling research shows
Software-as-a-Service

Australia leads HR AI adoption, Rippling research shows

Yet only 36% of HR leaders feel confident their organisations can comply with emerging AI rules, raising governance concerns.

By Sean Mitchell • 4 min read • 5 days ago
Canadian executives rank cyber risk among top change drivers
Data Protection

Canadian executives rank cyber risk among top change drivers

Half of Canadian C-suite leaders say cyber threats could force a major strategy shift next year as AI widens risk and scrutiny.

By Sean Mitchell • 5 min read • Last week
Canadian workers say employers favour tech over careers
Digital Transformation

Canadian workers say employers favour tech over careers

Many Canadian staff fear AI spending is outpacing training, with 51% saying employers favour new tools over career development.

By Joseph Gabriel Lagonsin • 4 min read • Last week
TeamViewer & ServiceNow launch AI operations tie-up
Software-as-a-Service

TeamViewer & ServiceNow launch AI operations tie-up

Enterprise IT teams could cut resolution times as TeamViewer's endpoint tools join ServiceNow's AI platform for automated remediation.

By Mark Tarre • 4 min read • Last month