Customer Success Stories

Global Stories

Customer Success stories

Auvik promotes Daniel Ochoa to Chief Revenue Officer

The appointment signals Auvik's push to sell more AI tools and expand through partners as it targets growth across existing accounts and new markets.

By Sofiah Nichole Salivio • 4 min read • Today

Data Analytics

Rimini Street names Costello Chief Operating Officer

The third-party software support provider is broadening its leadership bench as it pushes for faster global growth and tighter delivery control.

By Sean Mitchell • 3 min read • Yesterday

Software-as-a-Service

8x8 launches four-tier partner programme for resellers

Rebates tied to retention and expansion could make reseller income steadier as 8x8 shifts channel incentives towards recurring subscription revenue.

By Mark Tarre • 4 min read • Last week

Software-as-a-Service

Cvent says APAC events now use AI in everyday work

Event planners are now using AI to cut routine work and prove returns, as Cvent says APAC has moved past the experiment phase.

By Sofiah Nichole Salivio • 3 min read • Last week

Software-as-a-Service

Unit4 appoints Stuart Nash as Chief Operating Officer

Customers at Unit4 are set to see faster support and tighter systems integration as Stuart Nash takes charge of service and IT operations.

By Mark Tarre • 3 min read • Last week

Digital Transformation

ECI Software Solutions appoints first APAC Channel Manager

The hire signals a push to expand indirect sales in Asia Pacific as manufacturers seek local support for ERP deployments and automation.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Software-as-a-Service

LeanDNA appoints vice presidents in customer success push

Manufacturers using LeanDNA's software may see faster returns as the company expands its customer success and services leadership team.

By Mark Tarre • 4 min read • Last week

Artificial Intelligence

Australia & New Zealand job ads rise after budget reset

Hiring demand across commercial teams strengthened as new financial-year budgets were released, lifting active go-to-market roles to 25,031 in July.

By Sean Mitchell • 4 min read • Last week

Data Protection

Doppel names Hideki Ushigome as Japan Country Manager

AI-driven phishing is heightening risks for Japanese organisations as Doppel expands locally and bolsters its response with a seasoned cybersecurity executive.

By Sofiah Nichole Salivio • 4 min read • Last week

Smart Cities

Octave names Veris geospatial partner in Australia

Customers in government and defence will get local support in Australia and New Zealand as Veris takes on Octave's geospatial software distribution.

By Sean Mitchell • 4 min read • Last week

Data Protection

DefensX wins growth backing for browser security push

More than 7,000 SMEs could gain tighter AI and browser controls as the New York cybersecurity company uses fresh backing to widen its reach.

By Mark Tarre • 3 min read • Last month

Software-as-a-Service

Qualys appoints Ben Brown to lead ANZ channel push

Expansion in Australia and New Zealand is expected to deepen Qualys' managed risk services push as it adds four local hires.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Software-as-a-Service

Kong opens Milan & Paris offices amid Europe growth

Customer demand across Europe has fuelled a 72% rise in Kong's regional base, prompting new offices in Milan and Paris.

By Mark Tarre • 3 min read • Last month

Software-as-a-Service

Vieu launches Business Graph for AI business mapping

The platform aims to help sales and AI tools spot real executive ties, as businesses struggle to verify contacts that drive deals and hiring.

By Mark Tarre • 4 min read • Last month

Software-as-a-Service

Kore.ai appoints two chiefs to drive enterprise AI growth

The restructure puts sales and customer delivery under new leaders as enterprise buyers demand stronger governance, support and reliability from AI agents.

By Mark Tarre • 4 min read • Last month