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Indian Stories

Commerce stories

Paytm deepens partnership with travel technology company Amadeus
Customer Experience

Paytm deepens partnership with travel technology company Amadeus

Paytm expands its partnership with Amadeus to improve user experience, integrating AI-driven travel platform for enhanced searching and payment efficiency.

By Tom Raynel • 3 min read • Thu, 16th Nov 2023

Global Stories

Commerce stories

AI in Commerce: Why retailers need to beware
Customer Experience

AI in Commerce: Why retailers need to beware

Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.

By Graham Jackson • 4 min read • Tue, 11th Jun 2024
Google unveils major AI enhancements at Marketing Live 2024
Data Analytics

Google unveils major AI enhancements at Marketing Live 2024

At Google Marketing Live 2024, major AI advancements promised to revolutionise advertising, including optimised Performance Max campaigns, generative AI image tools, and enhanced media transparency.

By Sean Mitchell • 4 min read • Thu, 23rd May 2024
Metropolis launches new .metropolis Web3 domains with Unstoppable
Network Infrastructure

Metropolis launches new .metropolis Web3 domains with Unstoppable

Metropolis, a bustling SocialFi network with 400+ creators and brands, unveils user-owned digital identities via .metropolis Web3 domains in partnership with Unstoppable Domains.

By Catherine Knowles • 3 min read • Wed, 22nd May 2024
Xsolla report reveals video game industry trends & EU regulatory shifts
Gaming

Xsolla report reveals video game industry trends & EU regulatory shifts

Xsolla's latest report spotlights game development trends, EU regulations favouring developers, and a 25% job growth prediction in the industry by 2032.

By Sean Mitchell • 2 min read • Fri, 17th May 2024
Optimizely hits USD $400m ARR milestone with revenue quadrupled
Artificial Intelligence

Optimizely hits USD $400m ARR milestone with revenue quadrupled

Optimizely reports a major milestone, quadrupling its revenue to USD $400 million ARR in Q1 2024, showcasing its crucial role in evolving digital marketing landscapes.

By Kaleah Salmon • 3 min read • Thu, 16th May 2024
Australian firms see customer rates hit by increasing fraud
Fintech

Australian firms see customer rates hit by increasing fraud

LexisNexis Risk Solutions' study reveals 80% of Australian firms recognise fraud significantly impacting customer conversion rates.

By Shannon Williams • 3 min read • Thu, 2nd May 2024
Kentico announces winners of its Site of the Year Awards 2023
B2B

Kentico announces winners of its Site of the Year Awards 2023

Kentico reveals 2023 Site of the Year Awards winners, recognising the outstanding digital innovation displayed by clients with their user-led designs.

By Kaleah Salmon • 3 min read • Thu, 28th Mar 2024
APJ manufacturers face mounting API cyber threat, says Akamai
Gaming

APJ manufacturers face mounting API cyber threat, says Akamai

Akamai's latest SOTI report reveals almost 15% of 2023 web attacks in the APJ region targeted APIs, particularly hitting manufacturers.

By Tom Raynel • 3 min read • Tue, 26th Mar 2024
UN urges green economy shift for inclusive Women's Day
International Women's Day

UN urges green economy shift for inclusive Women's Day

This International Women's Day, the UN emphasises the need for regenerative sustainability as a means to address gender inequalities, urging organisations to lead this vital societal transformation.

By April Chow • 4 min read • Fri, 8th Mar 2024
Freshworks appoints Mika Yamamoto as Chief Customer & Marketing Officer
Digital Transformation

Freshworks appoints Mika Yamamoto as Chief Customer & Marketing Officer

Freshworks Inc. enlists former F5 executive, Mika Yamamoto, as Chief Customer and Marketing Officer.

By Kaleah Salmon • 3 min read • Fri, 1st Dec 2023
Suttons International and LogChain partner for digital supply chain enhancement
Supply Chain

Suttons International and LogChain partner for digital supply chain enhancement

In a major move for logistics, Suttons International and LogChain join forces to advance digitisation and sustainability.

By Catherine Knowles • 3 min read • Thu, 2nd Nov 2023

Stories from Other Regions

Commerce stories

UK consumers expect online retail to match in-store CX
Customer Experience

UK consumers expect online retail to match in-store CX

Coveo's 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.

By Shannon Williams • 3 min read • Wed, 12th Jun 2024
Loop expands returns management to Salesforce Commerce Cloud
Marketing Technologies

Loop expands returns management to Salesforce Commerce Cloud

Loop expands its celebrated returns management software to support enterprise merchants on Salesforce Commerce Cloud, enhancing returns efficiency and customer satisfaction.

By Kaleah Salmon • 3 min read • Wed, 15th May 2024
Dentsu Indonesia appoints Anwesh Bose as new Chief Growth Officer
Commerce

Dentsu Indonesia appoints Anwesh Bose as new Chief Growth Officer

Dentsu Indonesia welcomes Anwesh Bose onboard as its Chief Growth Officer, in a strategic move to bolster market growth and pursue new opportunities.

By Imee Dequito • 2 min read • Tue, 2nd Apr 2024
Exclusive: Why Target Australia partnered with Accertify
Case Study

Exclusive: Why Target Australia partnered with Accertify

Accertify is a leading provider of fraud prevention, digital identity, payment gateway solutions and more to customers spanning diverse industries worldwide.

By Tom Raynel • 3 min read • Tue, 14th Nov 2023
Square introduces Tap to Pay for iPhones in Australia
Marketing Technologies

Square introduces Tap to Pay for iPhones in Australia

Square launches Tap to Pay on iPhone in Australia, allowing sellers to accept contactless payments without additional hardware or cost.

By Kaleah Salmon • 3 min read • Tue, 31st Oct 2023