B2C stories
ConvoZen launches a unified multilingual AI voice stack for India, debuting Akshara and Ragini speech models tuned to real call-centre audio.
Higher sales of appliances, TVs and vehicle systems helped lift first-quarter profit despite tariff pressures and broader economic uncertainty.
Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.
Many self-described AI leaders in finance are still using it only in limited workflows because governance and data foundations are incomplete.
The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.
Investor appetite for AI remains intense as OpenAI's new cash haul lifts its valuation to USD $852 billion and deepens its compute push.
Staff and creditors face uncertainty as both businesses keep trading under external control while receivers assess their future.
US media-for-equity backing will fund LifeSafe’s direct-to-consumer push, as the fire safety start-up seeks wider household sales.
DHL opens a 21,000m² Erskine Park warehouse to boost tech and auto spare parts distribution, returns handling and energy-efficient logistics.
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.
Paxon names Ranjit Singh Nagra Business Development Manager to spearhead UK expansion and target growth in auto spares and eCommerce logistics.
Investors will get AI summaries, portfolio tracking and sharable charts as the crypto data site broadens beyond price feeds.
The London fintech is adding operational and capital markets expertise as it pushes to win larger bank clients after a GBP £30 million fundraise.
The sector supported nearly 861,500 jobs and generated CAD $47.8 billion in government revenues last year, the study said.
Gumtree introduces verified badges and stricter checks for business sellers in the UK, aiming to boost user trust and deter fraud.
AI-first auto retailer Ever raises USD $31m Series A led by Eclipse to scale its platform and push nationwide across the US market.
Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.
Asendia launches SendNow in Australia, giving SME online sellers self-service access to global shipping with no minimum parcel volumes.
North West mid-sized firms plan to ramp up apprentice hiring in 2026 after GBP £725 million reforms scrap training costs for under-25s.
