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B2C stories

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Payhawk flags AI governance gap in finance leaders

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Payhawk survey finds 45% of self-described AI leaders in finance lack minimum use rules, exposing a wider gap between ambition and control.
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Minor Hotels unveils global AI platform with Google

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Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.
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OpenAI raises USD $122 billion in record AI funding

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OpenAI secures USD $122 billion in funding as Amazon, Nvidia and SoftBank back a rapid expansion in compute, enterprise tools and product plans.
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Zendesk to acquire Forethought in agentic AI expansion

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Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
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AI leaders lack rules & data to scale finance tools

Last month
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AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.
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ConvoZen unveils India-first multilingual AI voice stack

Fri, 27th Feb 2026
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ConvoZen launches a unified multilingual AI voice stack for India, debuting Akshara and Ragini speech models tuned to real call-centre audio.
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Learning marketplace Preply raises $150 million to fuel global AI push

Fri, 23rd Jan 2026
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e-learning
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ai
Language learning platform Preply secures $150 million to boost AI tools and global growth, valuing the business at $1.2 billion.
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Preply raises USD $150m to scale AI-backed language app

Thu, 22nd Jan 2026
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e-learning
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ai
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hybrid & remote work
Preply secures USD $150m Series D from WestCap at a USD $1.2b valuation to scale its human-led, AI-backed language learning platform.
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Talkdesk unveils new AI tools for retail & consumer goods

Mon, 12th Jan 2026
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Talkdesk unveils Commerce Orchestration and Consumer Goods Experience Cloud to coordinate AI-driven retail journeys end to end.
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B2B data cleansing: Improving business data quality

Mon, 12th Jan 2026
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data protection
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data analytics
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cx
Clean B2B data boosts marketing, sales and compliance; profiling, validating and standardising records cuts waste and sharpens decisions.
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The hidden cost of dirty data in B2B-and how to fix it

Thu, 18th Dec 2025
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data protection
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data analytics
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digital transformation
Dirty B2B data silently drains revenue; smart cleansing, automation and best practice can revive performance and protect your brand.
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Hyvä makes Magento frontend open source to boost global reach

Fri, 5th Dec 2025
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digital transformation
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martech
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cartech
Hyvä has made its Magento front-end solution free and open source, aiming to help smaller retailers worldwide access advanced eCommerce technology.
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Ecommpay wins Silver at 2025 eCommerce Awards for payment innovation

Wed, 1st Oct 2025
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Ecommpay won Silver at the 2025 eCommerce Awards for its payment innovation, also shortlisted for the RTIH Innovation Awards in Payments Innovation.
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CMO roles in Fortune 500 decline as B2B firms lead the shift

Thu, 11th Sep 2025
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marketing
CMO roles in Fortune 500 firms have fallen from 63% to 58%, with B2B companies leading a decline in marketing leadership amid economic uncertainty.
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Ping Identity named leader in three 2025 KuppingerCole reports

Wed, 6th Aug 2025
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physical security
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iam
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ueba
Ping Identity named Leader in three 2025 KuppingerCole reports for Access Management, Identity Fabrics, and Policy Based Access Management.
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BGF invests to boost PMC's global tech & commerce ambitions

Wed, 18th Jun 2025
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digital transformation
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martech
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commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.
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AI founders earn higher salaries despite industry downturn

Thu, 10th Apr 2025
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data science
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ai
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b2b
Despite a downturn in startup salaries, AI founders are thriving, earning a median of USD $90,000—20% above the industry average, as AI startups surge.
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James Eyton joins Monta as CFO to drive global growth

Mon, 17th Feb 2025
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cartech
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cfo
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b2b
Monta has appointed James Eyton as Chief Financial Officer to enhance its executive team, aiming for significant growth across Europe and North America.
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Myriad360 appoints first Chief Marketing Officer, Halterman

Fri, 24th Jan 2025
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cmo
Myriad360 has appointed Samara Halterman as its inaugural Chief Marketing Officer, enhancing its leadership team to drive growth and innovation.
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Twilio recognised as leader in IDC MarketScape for CDP 2024

Fri, 13th Dec 2024
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cx
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cdp
Twilio has been named a leader in the IDC MarketScape for Worldwide Customer Data Platforms for B2C users for 2024-2025, highlighting its innovative solutions.