Australian stories
Spotify is testing Prompted Playlist, letting Premium users in Australia and Europe build tailored mixes from everyday text prompts.
ANZ marketers embrace AI to meet soaring demands for real-time, two-way customer conversations, but patchy data and generic campaigns hold them back.
Concentric AI appoints Sektor as preferred distributor to drive AI and data security governance expansion across Australia and New Zealand.
TechnologyOne launches Guide, an AI assistant to streamline council services and student support across Australia and New Zealand.
New Zealand small firms notch strongest sales in three years as December spending surges and easing interest rates speed up payments.
Exa Capital has acquired Auckland-based Flow Software to expand its ANZ footprint, keeping the integration specialist operating independently.
Samsung's Galaxy S26 range debuts AI-heavy features and an Ultra model with a built-in Privacy Display to combat prying eyes in public.
Wootzwork secures USD $6.6m Series A to scale its AI-driven manufacturing coordination model across global industrial supply chains.
ERP vendors are turning AI from decorative dashboards into agent-driven operating layers that reshape finance and operations work in 2026.
Nuvola Media and Certis partner to fuse AI-powered visual analytics with security ops, promising more predictive, data-driven protection.
Samsung launches Galaxy Buds4 Pro and Buds4 in Australia, promising all-day comfort, enhanced ANC and tighter Galaxy AI integration.
Logitech G debuts its AUD $299.95 PRO X2 SUPERSTRIKE mouse in Australia, touting ultra-low latency and fully adjustable click actuation.
WiseTech will cut about 2,000 roles, a third of its staff, as it leans on AI, echoing wider structural job shifts across major employers.
Australian staff are driving office AI use, saving hours weekly and quietly bypassing policies as employers race to catch up with demand.
Australian firms warn generative AI is fuelling unprecedented fraud losses, as most say their defences and tools can no longer keep pace.
AI-powered contextual service is now make-or-break in Australia, with CX leaders warning one unresolved issue can lose a customer forever.
Australian employee engagement climbs to 68% against a global slide, with frequent feedback and clear change communication credited.
Oxford's Saïd Business School and Raidiam will design and test rival models to underpin the UK's future open finance and smart data regime.
Commonwealth Bank launches AUD$90m Future Workforce Program to boost AI skills, retrain staff and open new internal career paths.
AI and unified commerce will become core to Australian retail by 2026, as rising expectations force investment in real-time systems.