India's police departments have partnered with TrueConf to enhance online communication and training practices.
“Technologically independent and secure TrueConf video conferencing solution united police departments in Delhi, Uttar Pradesh, and Maharashtra. With the video collaboration platform and built-in team messenger, the police facilitate online personnel training, conduct briefings, and enhance in-departmental communication,” says a company spokesperson.
The Indian police force is one of the largest in the world and employs almost 2 million personnel. The state police play a crucial role in maintaining peace and security, preventing and detecting crimes, investigating cases, and protecting individuals and properties in a country with one of the strongest economies in the world.
Under the modernisation initiative of the government, the organisation decided to facilitate the personnel training of all its cadres and create a large-scale and securely protected video conferencing infrastructure to speed up decision-making processes in its divisions. The video collaboration system should also help reduce local meetings, business trips, and negotiations. By utilising this technology, the police departments aimed to overcome the challenges posed by traditional in-person training methods, such as logistics, cost, and time constraints.
The integration of the TrueConf on-premises video collaboration platform was motivated by its security and resilience against network outages and ability to operate autonomously.
TrueConf Server runs on a secure communication protocol. It is deployed on the police servers, giving the police complete control over their communications and data and technological independence from blocks or restrictions from other providers and IT companies.
“TrueConf's video conferencing technology offers an important benefit, which is the ability to enable real-time interaction and engagement among India's police departments. By utilising features such as desktop sharing and slideshow with annotations, reactions, and video file sharing, police officers can actively participate in training sessions and briefings and exchange ideas, all from the comfort of their own locations," says the spokesperson.
“Staff can join meetings from their workplaces, conference rooms, and using their PCs, laptops, smartphones, and tablets. TrueConf applications with user-friendly interface are available for Windows, Linux, macOS, Android, and iOS.”
“All the training sessions and video conferences can be recorded and subsequently used for repetition of material and training of new employees. This not only enhances the learning experience but also promotes collaboration and knowledge exchange among officers from different regions. Files, documents, and recordings are stored in the police’s own infrastructure, so that they can rest assured that their transmitted data are in absolute safety and security.”
All users utilise a single address space on the TrueConf platform to interact with colleagues from other departments. Built-in corporate messenger lets the officers stay in touch and fully interact with teammates. Chat history is synchronised on all devices of each employee. With a built-in SIP gateway, it is possible to use SIP/H.323 endpoints and call PBX users.
“In today's eGovernance era, no public facing organisation can afford to not have a robust communication system. The quality of personnel training got a boost after India's police departments started to use the video learning solution developed by Trueconf to educate 30 thousand specialists in multiple locations," adds TrueConf India representatives.
“The deployment of TrueConf Server provided India's police departments with secure tools for corporate communication, as well as significantly accelerated the coordination of work processes, staff training, and meetings.”