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User experience (UX) stories

Hyland named IDC leader for intelligent document AI
Hybrid Cloud

Hyland named IDC leader for intelligent document AI

Hyland has been ranked a Leader in IDC's 2025-2026 MarketScape for intelligent document processing, citing its agentic automation strategy.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
LG unveils AI 'Affectionate Intelligence' car cabin at CES
Marketing Technologies

LG unveils AI 'Affectionate Intelligence' car cabin at CES

LG will debut its 'Affectionate Intelligence' AI car cabin at CES 2026, turning windscreens and windows into personalised media hubs.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Four predictions for brand success with visual media in 2026
Customer Experience

Four predictions for brand success with visual media in 2026

In 2026, AI-driven visual media, provenance tools and gamified experiences will redefine how brands build trust and personalise content.

By Tal Lev-Ami • 5 min read • Tue, 16th Dec 2025
How non-technical teams can learn to embrace AI
DevOps

How non-technical teams can learn to embrace AI

Non-technical teams can learn to embrace AI by champion-led experiments, simple tools and clear leadership to boost productivity safely.

By Caitlin Stephens • 6 min read • Tue, 16th Dec 2025
Why address accuracy matters more than ever amid rising tariffs
Customer Experience

Why address accuracy matters more than ever amid rising tariffs

With tariffs climbing and margins squeezed, businesses are turning to precise address data to cut delivery costs and avoid customs delays.

By Edmund Ng • 5 min read • Tue, 16th Dec 2025
Game review: Metroid Prime 4: Beyond (Switch 2)
Gaming

Game review: Metroid Prime 4: Beyond (Switch 2)

Metroid Prime 4: Beyond is a stunning return, marrying slick combat and 4K performance with some irksome backtracking and Amiibo-gated music.

By Damian Seeto • 5 min read • Mon, 15th Dec 2025
Adobe brings Photoshop, Express & Acrobat into ChatGPT
Data Protection

Adobe brings Photoshop, Express & Acrobat into ChatGPT

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

By Sean Mitchell • 5 min read • Sat, 13th Dec 2025
Ecommpay gains full DAC approval for accessible site
Fintech

Ecommpay gains full DAC approval for accessible site

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025
AI to redefine eCommerce discovery, emotion & subs by 2026
Digital Transformation

AI to redefine eCommerce discovery, emotion & subs by 2026

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

By Kaleah Salmon • 5 min read • Fri, 12th Dec 2025
UiPath & Talkdesk unite agentic AI for healthcare CX
Unified Communications

UiPath & Talkdesk unite agentic AI for healthcare CX

UiPath and Talkdesk are teaming up to fuse agentic AI, streamlining document-heavy healthcare contact centre workflows and cutting errors.

By Catherine Knowles • 4 min read • Thu, 11th Dec 2025

Stories from Other Regions

User experience (UX) stories

Drukair chooses Worldpay to boost global payments
Data Protection

Drukair chooses Worldpay to boost global payments

Bhutan's Drukair has picked Worldpay as its new global payment gateway to cut cross-border declines and streamline online bookings.

By Sean Mitchell • 4 min read • Thu, 18th Dec 2025
Exclusive: KuCoin's James Pinch on regulation pivot
Crypto

Exclusive: KuCoin's James Pinch on regulation pivot

Crypto exchange KuCoin is opening a Sydney HQ, ramping up local hiring and regulation-first products as it chases Australian growth.

By Melania Watson • 5 min read • Thu, 18th Dec 2025
Verified email logos win trust in Boxing Day sales
Customer Experience

Verified email logos win trust in Boxing Day sales

Verified brand logos in emails are boosting Australians' trust and clicks in Boxing Day sales, as AI-driven phishing threats intensify.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
2026 tipped as the year UK retail investors dominate
Crypto

2026 tipped as the year UK retail investors dominate

Retail investors are tipped to rule UK wealth and fintech by 2026 as banks and digital challengers race to capture mass-market demand.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
Flywire adds Weixin Pay tuition option in Asia hubs
EduTech

Flywire adds Weixin Pay tuition option in Asia hubs

Flywire links Weixin Pay to tuition in South Korea and Malaysia, giving Chinese students in-region RMB payment for university fees.

By Kaleah Salmon • 4 min read • Wed, 17th Dec 2025
Proving human identity is essential to defending Australia's financial services sector
Digital Transformation

Proving human identity is essential to defending Australia's financial services sector

Australia's banks face rising AI-driven scams, making robust human identity verification and phishing-resistant MFA critical to security.

By Geoff Schomburgk • 5 min read • Mon, 15th Dec 2025
Qlik & Catalyst Cloud unveil no-code Fusion Portal
Data Analytics

Qlik & Catalyst Cloud unveil no-code Fusion Portal

Qlik and Catalyst Cloud launch Fusion Portal, a no-code Qlik Cloud front end to bring tailored analytics to non-technical frontline staff.

By Catherine Knowles • 4 min read • Thu, 11th Dec 2025
Building trust into embedded finance: A security-first approach
Data Protection

Building trust into embedded finance: A security-first approach

As embedded finance reshapes digital platforms, Dwolla argues only security-first infrastructure can truly earn and sustain customer trust.

By Dave Glaser • 5 min read • Thu, 11th Dec 2025