United Kingdom (UK) stories - Page 2
Parloa study finds big firms make customer contact hard
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uc
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digital transformation
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cx
Parloa study finds many global firms bury support details, while most chatbots fail to solve issues and phone menus remain frustrating.
MiQ says marketing funnel no longer matches consumers
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cx
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martech
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social media
MiQ research finds consumers jump between screens and buying moments in minutes, prompting calls for a more flexible marketing model.
Bedrock Data extends ArgusAI governance to Google Vertex AI
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storage
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hyperscale
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cloud security
Bedrock Data expands ArgusAI to Google Vertex AI, giving firms one policy layer to govern agents across AWS, Snowflake and Google.
Salesforce launches Headless 360 for agents & developers
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crm
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uc
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devops
Salesforce launches Headless 360, giving software agents and developers API access to core tools as it deepens its push beyond the user interface.
Syspro names Tom Loeffert as Chief Human Resources Officer
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manufacturing
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digital transformation
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hcm
Syspro taps veteran HR leader Tom Loeffert to help reshape its global workforce strategy as CEO Leanne Taylor drives the ERP software group's next growth phase.
Oracle & Google Cloud add Gemini Enterprise database agent
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hybrid cloud
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data analytics
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digital transformation
Oracle and Google Cloud add Gemini Enterprise access to governed database data, letting users query enterprise records in natural language without SQL.
Luminance & LexisNexis link legal AI tools for contracts
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digital transformation
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risk & compliance
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erp
Luminance and LexisNexis have struck a tie-up to embed citation-backed legal research inside contract review, aiming to cut switch-hopping for in-house lawyers.
Pinewood lifts revenue as US dealership testing starts
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saas
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data analytics
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digital transformation
Pinewood boosts annual revenue and EBITDA as testing begins at Lithia's US dealerships, with cash rising and medium-term growth targets intact.
The Gentlemen becomes second most active ransomware group
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malware
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firewalls
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dr
The Gentlemen ransomware group has surged to second place in 2026 by victim count, with Check Point saying it may be far larger than its public tally.
Extreme says Platform ONE cuts network costs by 32%
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edutech
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firewalls
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network infrastructure
Extreme says adoption of Platform ONE is growing as customers across aviation, healthcare and education report sharper efficiency gains and lower running costs.
GitLab expands AWS integration for agentic AI workflows
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devops
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hyperscale
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application security
GitLab lets AWS customers run Duo Agent Platform inference through Amazon Bedrock, keeping AI workflows inside existing cloud controls and spending commitments.
ShareGate survey says AI exposed data at 29% of firms
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data protection
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ecm
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martech
ShareGate survey finds AI tools have surfaced sensitive data at 29% of firms, exposing a widening gap between confidence in governance and reality.
Adobe names winners of 2026 Experience Maker Awards
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digital transformation
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cx
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martech
Adobe names 2026 award winners as Costa Crociere, TSB Bank, the NFL and Lenovo are honoured for data-led customer engagement.
Hyland launches AI tools for finance, SAP & education
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edutech
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document management
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digital transformation
Hyland embeds AI into finance, SAP and student workflows as it upgrades Content Innovation Cloud for regulated enterprise processes.
UK firms face AI data exposure despite Copilot confidence
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data protection
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document management
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ecm
UK firms race ahead with Microsoft Copilot, but ShareGate survey finds AI tools are exposing sensitive data and exposing governance gaps.
Linedata deepens Broadridge NYFIX tie-up for T+1 shift
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fintech
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partner programmes
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rpa
Linedata widens Broadridge NYFIX access for asset managers as UK, European and APAC firms brace for faster settlement and tighter post-trade controls.
Anthropic's 'Mythos' signals a new era of AI-driven cyber threats
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ransomware
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devops
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phishing
Anthropic is to give UK banks controlled access to its Mythos AI model, as financial firms brace for a new era of autonomous cyber threats.
Supporting service providers with their global ambitions
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network infrastructure
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hyperscale
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iot
Gamma backs service providers' global push with APAC launch and 24/7 support as partners seek scale, compliance and new revenue.
Proof beats promise: The trust crisis AI is creating
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encryption
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physical security
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iam
AI adoption is exposing a gap between what systems can do and what organisations can prove, as provenance, integrity and accountability become essential.
Retailers link one million repeat offenders in Auror network
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data sharing
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auror
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law enforcement
Auror says retailers have linked more than one million repeat offenders, with U.S. chains driving most of the cross-store crime matches.