Trust stories - Page 2

Australian consumer loyalty relies heavily on trust and high-quality service, with 86% likely to abandon brands after poor customer support experiences.

IFS appoints Mihita Podobnik as Chief People Officer to lead global people strategy during its international expansion in Industrial AI.

Australian executives lead globally in trusting AI agents, with 88% confident in their use during crises and rapid adoption across business operations.

Australian small businesses lose over 22 hours weekly managing complex payment systems, risking cash flow, customer loss, and security concerns, says new report.

Kasia Hanson joins Alcatraz as VP of Strategic Partnerships to boost growth across critical sectors with her 20+ years experience in security and AI.

AI is easing administrative tasks in personal insurance advice, allowing advisers more time for human conversations during clients' toughest moments.

AI boosts efficiency in professional services, but human expertise and trust remain crucial, driving a new value and pricing model in law and finance.

Icertis launches Vera AI, an intelligent contract management tool addressing trust and security concerns amid growing C-suite demand for AI agents.

Tech and B2B firms are appointing Chief Trust Officers to boost security, privacy, and trust amid rising client and regulator concerns, says Forrester.

Peer reviews and user-generated content now influence 65% of UK shoppers, surpassing celebrity endorsements in shaping purchase decisions, finds Akeneo study.

Australian banks invest heavily in AI but struggle to realise value amid complex compliance, fragmented data, and rising customer trust concerns, experts say.

EY and ACCA urge firms and policymakers to adopt robust AI assessment frameworks to enhance trust and ensure ethical, compliant AI deployment worldwide.

Integral Ad Science is the first in digital advertising to earn the Alliance for Audited Media’s Ethical AI Certification, spotlighting trusted AI use.

Over half of UK senior business leaders plan no AI adoption in the next year, citing cost, security fears and trust issues, says a boxxe survey.

CREST launches Pathway and Pathway+ programmes to guide firms through staged progression towards full cyber security accreditation and trust.

AI leaders in Australia and New Zealand highlight ethics, trust, and quality data as essential to unlocking AI's full potential for business and society.

Talon.One has raised $135 million to advance its AI-powered loyalty platform, serving over 270 global brands including H&M and Adidas.

Fintechs face tough scaling challenges amid market consolidation; data-driven strategies and strong trust are key to surviving and thriving.

The Cloud Security Alliance has launched the AI Trustworthy Pledge to promote responsible, transparent, and ethical AI development and usage globally.

Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.