ChannelLife India - Industry insider news for technology resellers
India

Systems integration Stories - Page 21

Global Stories

Systems integration stories

Hype & Dexter rebrands to Avidly APAC in ANZ shift
Customer Relationship Management

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Regulation delays payroll projects but AI tools beckon
Digital Transformation

Regulation delays payroll projects but AI tools beckon

Regulatory uncertainty stalls most payroll projects, yet leaders eye AI tools to cut compliance strain and sharpen workforce planning.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
Shadow AI use surges as staff trade security for speed
Data Protection

Shadow AI use surges as staff trade security for speed

Staff are quietly turning to unsanctioned AI tools, trading security and data privacy for speed, as new research warns of rising leakage risks.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
APAC banks struggle with manual compliance amid AI push
Digital Transformation

APAC banks struggle with manual compliance amid AI push

APAC banks face heavy manual compliance workloads as poor data quality and legacy systems stall AI adoption, survey respondents warn.

By Shannon Williams • 4 min read • Thu, 29th Jan 2026
CommBox unveils Era AI Voice to transform call centres
Unified Communications

CommBox unveils Era AI Voice to transform call centres

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

By Sofiah Nichole Salivio • 3 min read • Wed, 28th Jan 2026
Xero expands App Store with new global integrations
Customer Relationship Management

Xero expands App Store with new global integrations

Xero broadens its App Store with new global integrations spanning finance, automation, CRM and sector-specific tools for key markets.

By Karen Joy Bacudo • 4 min read • Tue, 27th Jan 2026
Rocket Software unveils ContentEdge for safer GenAI
Data Protection

Rocket Software unveils ContentEdge for safer GenAI

Rocket Software launches ContentEdge to give organisations safer GenAI access to sensitive unstructured data across hybrid environments.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
Pinewood.AI unveils Pi as it enters North America
Digital Transformation

Pinewood.AI unveils Pi as it enters North America

Pinewood.AI launches Pi autonomous agent and Seez's Miles assistant at NADA as it stakes its claim in the US and Canadian dealer market.

By Kaleah Salmon • 3 min read • Fri, 23rd Jan 2026
Syspro maps AI-led overhaul, M&A push and new brand
Software-as-a-Service

Syspro maps AI-led overhaul, M&A push and new brand

Syspro plots AI-led overhaul, acquisitive growth and a fresh global brand as it chases cloud-first, subscription-fuelled expansion.

By Kaleah Salmon • 3 min read • Thu, 22nd Jan 2026

Stories from Other Regions

Systems integration stories

RFiD Discovery unveils automated hospital contact tracing
Data Protection

RFiD Discovery unveils automated hospital contact tracing

RFiD Discovery launches Bluetooth-based hospital contact tracing to speed infection control, cutting manual workload and exposure risk.

By Kaleah Salmon • 3 min read • Thu, 29th Jan 2026
Parramatta Catholic schools gain SAP award nod for HR revamp
Digital Transformation

Parramatta Catholic schools gain SAP award nod for HR revamp

Catholic Schools Parramatta Diocese shortlisted for SAP Best Tech award after modern HR overhaul replacing decades-old payroll system.

By Mark Tarre • 3 min read • Thu, 29th Jan 2026
Tech & culture woes plague UK MSPs after M&A deals
Customer Relationship Management

Tech & culture woes plague UK MSPs after M&A deals

UK MSPs say post-merger tech and culture clashes are pushing up costs, delaying EBITDA gains and risking client disruption, POPX warns.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
Australian banks battle system gaps in compliance checks
Digital Transformation

Australian banks battle system gaps in compliance checks

Australian banks report the region's worst compliance screening disruption, as ageing systems and manual workloads strain checks and onboarding.

By Mark Tarre • 3 min read • Wed, 28th Jan 2026
Is 2026 the year you finally upgrade your finance systems?
Data Analytics

Is 2026 the year you finally upgrade your finance systems?

With AI maturing and ERP platforms transformed, 2026 is fast becoming the tipping point for long-delayed finance system upgrades.

By Annexa • 4 min read • Tue, 27th Jan 2026
Jelou raises USD $10m to scale WhatsApp AI across US
Data Protection

Jelou raises USD $10m to scale WhatsApp AI across US

Jelou lands USD $10m Series A to scale its WhatsApp-based transactional AI platform Brain across the US and wider Americas market.

By Sofiah Nichole Salivio • 4 min read • Tue, 27th Jan 2026
Elastic unveils tools to boost reliability of AI agents
Data Analytics

Elastic unveils tools to boost reliability of AI agents

Elastic launches Agent Builder and Workflows to help enterprises build more reliable AI agents that span fragmented internal data systems.

By Shannon Williams • 4 min read • Fri, 23rd Jan 2026
SMEs warned of hidden 'productivity tax' from IT sprawl
Digital Transformation

SMEs warned of hidden 'productivity tax' from IT sprawl

Australian SMEs risk a hidden productivity tax as fragmented IT oversight and tool sprawl quietly erode day-to-day business performance.

By Shannon Williams • 6 min read • Fri, 23rd Jan 2026
Kitestring opens neutral lab for retail POS testing
Digital Transformation

Kitestring opens neutral lab for retail POS testing

Kitestring has launched a neutral retail innovation lab in Arkansas, letting enterprise chains trial rival POS and omnichannel systems side by side.

By Kaleah Salmon • 3 min read • Fri, 23rd Jan 2026