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Systems integration stories

Conga launches AiMe AI agents for end-to-end deal flows
Customer Relationship Management

Conga launches AiMe AI agents for end-to-end deal flows

Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.

By Sofiah Nichole Salivio • 4 min read • Thu, 12th Mar 2026
Temenos gains Microsoft AI Cloud core banking status
Software-as-a-Service

Temenos gains Microsoft AI Cloud core banking status

Temenos wins Microsoft AI Cloud partner status for its Azure-native core banking SaaS, boosting co-sell options and bank modernisation plans.

By Karen Joy Bacudo • 4 min read • Wed, 11th Mar 2026
Enterprises shun plug-and-play AI for tailored builds
Software-as-a-Service

Enterprises shun plug-and-play AI for tailored builds

Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.

By Sean Mitchell • 4 min read • Wed, 11th Mar 2026
Salesforce unveils Agentforce AI-powered contact centre
Customer Relationship Management

Salesforce unveils Agentforce AI-powered contact centre

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

By Mark Tarre • 5 min read • Wed, 11th Mar 2026
Dify raises USD $30m to scale open-source AI workflows
Partner Programmes

Dify raises USD $30m to scale open-source AI workflows

Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.

By Karen Joy Bacudo • 3 min read • Wed, 11th Mar 2026
Ericsson, Future Technologies deepen AI-ready 5G push
Unified Communications

Ericsson, Future Technologies deepen AI-ready 5G push

Ericsson and Future Technologies are deepening their North American push to deliver AI-ready private 5G for industrial and critical infrastructure.

By Sofiah Nichole Salivio • 3 min read • Wed, 11th Mar 2026
Anchr raises USD $5.8m to build AI OS for distributors
Digital Transformation

Anchr raises USD $5.8m to build AI OS for distributors

New York-based Anchr raises USD $5.8m seed round to build an AI-native OS automating core workflows for food distributors worldwide.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Mar 2026
SITA links Google Find Hub with WorldTracer baggage data
Data Protection

SITA links Google Find Hub with WorldTracer baggage data

SITA links Google's Find Hub with WorldTracer, letting airlines use passenger-shared bag locations to speed delayed baggage recovery.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Mar 2026
Dataiku unveils orchestration-focused AI Success platform
Data Analytics

Dataiku unveils orchestration-focused AI Success platform

Dataiku launches Platform for AI Success, an orchestration layer to govern, monitor and scale AI agents and decisions across enterprises.

By Mark Tarre • 4 min read • Tue, 10th Mar 2026
Tap into the future: How the University of Sydney transformed campus life with digital ID
EduTech

Tap into the future: How the University of Sydney transformed campus life with digital ID

University of Sydney swaps ageing plastic cards for tap-and-go digital IDs, transforming access, security and sustainability across campus.

By Gallagher Security • 6 min read • Tue, 10th Mar 2026
CData boosts Connect AI with secure MCP agent tools
Virtualisation

CData boosts Connect AI with secure MCP agent tools

CData upgrades Connect AI with managed MCP tools, tightening data access, identity controls and live connectivity for enterprise agents.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 10th Mar 2026
Linedata unveils Mosaic to unify fixed income trading
Digital Transformation

Linedata unveils Mosaic to unify fixed income trading

Linedata has launched Mosaic, an FDC3-based workspace unifying fixed income trading tools to cut integration time and manual rekeying.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Mar 2026
AI is key to smarter shelves in the UK retail stores
Data Analytics

AI is key to smarter shelves in the UK retail stores

AI‑driven planograms, AR tools and image recognition are reshaping UK store shelves, cutting costly stock gaps and boosting loyalty.

By Marine Bibal • 4 min read • Tue, 10th Mar 2026
Persistent opens AI innovation centre in Melbourne
Manufacturing

Persistent opens AI innovation centre in Melbourne

Persistent has opened a Melbourne innovation hub to drive AI-led cloud modernisation and regional delivery for enterprise clients across ANZ.

By Mark Tarre • 3 min read • Mon, 9th Mar 2026

Stories from Other Regions

Systems integration stories

Insurers eye AI-led claims as bias & risk fears grow
Data Protection

Insurers eye AI-led claims as bias & risk fears grow

Insurers race toward fully AI-run claims within two years, even as most fear biased outcomes and demand stronger oversight and transparency.

By Shannon Williams • 4 min read • Wed, 11th Mar 2026
Alexa SmartLink brings UK numbers to managed devices
Unified Communications

Alexa SmartLink brings UK numbers to managed devices

Britannic and Vocala launch NetX SmartLink to give fleet-managed Alexa devices dedicated UK numbers and fully two-way calling.

By Kaleah Salmon • 4 min read • Wed, 11th Mar 2026
Cellhub unveils 5G care & data push for rural hospitals
Software-as-a-Service

Cellhub unveils 5G care & data push for rural hospitals

Cellhub launches Hospitals Without Walls, using 5G, managed services and data tools to support financially strained rural hospitals.

By Sean Mitchell • 4 min read • Wed, 11th Mar 2026
Gallagher leader named to 2026 Women in Security list
Unified Communications

Gallagher leader named to 2026 Women in Security list

Gallagher Security marketing director Melissa Vidakovic has been named to SIA's 2026 Women in Security Forum Power 100 list.

By Mark Tarre • 4 min read • Tue, 10th Mar 2026