ServiceNow Stories - Page 17

Global Stories

ServiceNow stories

Riverbed improves AI-driven automation for IT service desk efficiency

Riverbed expands its AI-driven automation capabilities, enhancing IT service desk efficiency with features aimed at incident prevention, faster resolution times, and improved user experience visibility.

By Catherine Knowles • 3 min read • Mon, 4th Mar 2024

Marketing Technologies

Silver SAML, a new cyber threat, uncovered by Semperis researchers

Semperis researchers have identified a potential new threat called Silver SAML that exploits SAML to attack from cloud identity providers such as Entra ID, potentially endangering applications like Salesforce or ServiceNow.

By Sean Mitchell • 3 min read • Fri, 1st Mar 2024

Generative AI

ServiceNow, NVIDIA debut AI solutions for telecoms service management

ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.

By Shannon Williams • 3 min read • Fri, 1st Mar 2024

Partner Programmes

Kandji integrates with ServiceNow enhancing Apple platform's management

Kandji, acclaimed for Apple device management, is integrating with ServiceNow, enhancing commercial Apple device handling via real-time data syncing and streamlined workflows.

By Catherine Knowles • 3 min read • Thu, 29th Feb 2024

Apple

Kandji, ServiceNow to streamline Apple fleet data management

Apple device management and security platform Kandji teams up with ServiceNow to streamline Apple fleet data management.

By Shannon Williams • 3 min read • Thu, 29th Feb 2024

Digital Transformation

Exclusive: Claroty's cybersecurity evolution in ANZ digital shift

Claroty's ANZ Regional Director, Leon Poggioli, details the firm's pioneering role in the defence of cyber-physical systems amid accelerating digitalisation in ANZ.

By Tom Raynel • 3 min read • Fri, 9th Feb 2024

Software-as-a-Service

Freshworks names Abe Smith as Chief of Global Field Operations

SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.

By Imee Dequito • 3 min read • Thu, 8th Feb 2024

Data Protection

ServiceNow & Keensight Capital back global IT firm Plat4mation

ServiceNow and Keensight Capital have invested in IT consultancy firm Plat4mation, marking ServiceNow's first European strategic investment to boost customer value delivery and foster growth through partners.

By Catherine Knowles • 3 min read • Wed, 7th Feb 2024

Cloud Services

ControlUp reports stellar 65% year-on-year growth in 2023

Digital Employee Experience management leader, ControlUp, reports astounding 65% YoY growth in 2023, boosting Global DEX tool market, after flourishing Q4 results.

By Kaleah Salmon • 3 min read • Tue, 6th Feb 2024

DevOps

ServiceNow & Udemy unite for power skills learning boost

ServiceNow and Udemy launch transformative partnership to mix power skills with tech training on the Now Learning platform.

By Shannon Williams • 3 min read • Fri, 2nd Feb 2024

Digital Transformation

Cognizant partners with ServiceNow to enhance AI in workplace solutions

Cognizant teams up with ServiceNow to enhance its WorkNEXTÔ modern workplace services, aiming for improved AI adoption, streamlined self-services, and a shift to a 'total experience' model.

By Catherine Knowles • 3 min read • Tue, 30th Jan 2024

Marketing Technologies

ServiceNow reveals strong Q4 2023 results & new strategic partnerships

ServiceNow posts Q4 2023 financial success, exceeding predictions with $2.365bn subscription revenues, attributed to robust growth and launch of Now Assist GenAI, alongside promising partnerships, including Visa and EY.

By Sean Mitchell • 2 min read • Mon, 29th Jan 2024

Hybrid Cloud

Equinix launches Fabric Cloud Router for efficient multicloud networking

Equinix brings its Fabric Cloud Router to markets globally, enabling efficient multi-cloud connections for businesses within 45 seconds and reducing complex operational costs.

By Catherine Knowles • 3 min read • Thu, 18th Jan 2024

IT Automation

ServiceNow to acquire task mining firm UltimateSuite for AI boost

ServiceNow is set to acquire task mining firm UltimateSuite to bolster its AI capabilities and enhance process mining. .

By Kaleah Salmon • 3 min read • Thu, 21st Dec 2023

Customer Experience

Cognizant acquires Thirdera to expand ServiceNow capabilities

Cognizant has purchased ServiceNow elite partner Thirdera, boosting its presence in the AI-driven automation sector.

By Imee Dequito • 2 min read • Mon, 18th Dec 2023

Data Analytics

Qarbon Technologies launches Qarbon LATTICE platform

Qarbon Technologies revolutionises digital infrastructure management, launching Qarbon LATTICE to enhance efficiency and automation globally.

By Tom Raynel • 2 min read • Mon, 11th Dec 2023

EduTech

IBM & Meta establish AI Alliance for open innovation in AI

IBM and Meta create an international AI Alliance to promote open innovation and standardisation in AI technologies.

By Sean Mitchell • 3 min read • Wed, 6th Dec 2023

Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023

Data Analytics

ServiceNow, DXC strengthen partnership with AI focus

ServiceNow and DXC Technology are expanding their partnership with a focus on advancing AI capabilities to enhance global service and workflow management.

By Shannon Williams • 3 min read • Thu, 30th Nov 2023

Hyperscale

NVIDIA unveils NeMo Retriever for accurate AI application responses

NVIDIA introduces NeMo Retriever, a state-of-the-art AI microservice enhancing AI application accuracy.

By Sean Mitchell • 3 min read • Wed, 29th Nov 2023