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Productivity stories

Marketers' AI ambitions stall amid fragmented ad stacks
Data Analytics

Marketers' AI ambitions stall amid fragmented ad stacks

Marketers' AI hopes hit reality as new survey finds fragmented ad tech stacks stalling cross-channel orchestration and campaign execution.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
HCLTech to run AI-led IT services for Team Global Express
Firewalls

HCLTech to run AI-led IT services for Team Global Express

HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.

By Karen Joy Bacudo • 4 min read • Wed, 21st Jan 2026
Wordly forecasts AI to impact three key areas of events sector
Enterprise Resource Planning

Wordly forecasts AI to impact three key areas of events sector

Wordly predicts AI-driven personalisation, live captions and multilingual tools will define leaner, data-led events and trade shows by 2026.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
Synechron unveils Agentic AI suite for regulated sectors
Security Information and Event Management

Synechron unveils Agentic AI suite for regulated sectors

Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.

By Catherine Knowles • 3 min read • Wed, 21st Jan 2026
Banks hit by costly outages as AI drives observability
DevOps

Banks hit by costly outages as AI drives observability

Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.

By Joseph Gabriel Lagonsin • 5 min read • Wed, 21st Jan 2026
Spence Software halves IT costs with 11:11 cloud move
Software-as-a-Service

Spence Software halves IT costs with 11:11 cloud move

Spence Software shifts its S2Web SaaS platform to 11:11 Systems' cloud, slashing IT spending by 50% and boosting performance and control.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
MedExpress automates one million patient letters a month
Data Protection

MedExpress automates one million patient letters a month

UK online pharmacy MedExpress is automating up to one million monthly patient letters after deploying Quadient's cloud-based Impress platform.

By Sofiah Nichole Salivio • 3 min read • Tue, 20th Jan 2026
Forrester tips cloud & generative AI to fuel IT boom
Manufacturing

Forrester tips cloud & generative AI to fuel IT boom

Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026
NICE Actimize named Celent fraud solutionscape Luminary
Risk & Compliance

NICE Actimize named Celent fraud solutionscape Luminary

Banks and insurers are under pressure to curb scams and claims fraud as Celent spotlights software that can cut investigator workloads.

By Sean Mitchell • 4 min read • Tue, 20th Jan 2026
European banks see AI cutting jobs mainly via attrition
Digital Transformation

European banks see AI cutting jobs mainly via attrition

European banks expect AI to shrink staff only slightly, with most projected job losses coming through routine attrition, not mass cuts.

By Karen Joy Bacudo • 4 min read • Mon, 19th Jan 2026
Elyos AI raises USD $13m to scale trade service agents
Software-as-a-Service

Elyos AI raises USD $13m to scale trade service agents

Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.

By Mark Tarre • 3 min read • Mon, 19th Jan 2026
OMS orders two Ulstein cable ships to meet demand
Network Infrastructure

OMS orders two Ulstein cable ships to meet demand

OMS orders two Ulstein-designed cable ships for 2028 delivery, boosting its GREAT-Class fleet and targeting lower-emission installations.

By Mark Tarre • 4 min read • Mon, 19th Jan 2026

Stories from Other Regions

Productivity stories

Monzo adds free in-app tax filing for sole traders
Digital Transformation

Monzo adds free in-app tax filing for sole traders

Monzo launches free HMRC-recognised in-app tax filing for sole traders and landlords, ahead of Making Tax Digital for Income Tax in 2026.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
Hubtel IT grows team to drive AI & cyber security push
Digital Transformation

Hubtel IT grows team to drive AI & cyber security push

Hubtel IT boosts staff by 25% and targets GBP £2.5m turnover as it ramps up AI and cyber security services for UK small businesses.

By Karen Joy Bacudo • 4 min read • Wed, 21st Jan 2026
Why not rail
Supply Chain

Why not rail

Rail’s economic case is growing, but deferred upgrades and an ageing workforce threaten reliable services and future freight gains.

By Staff Writer • 7 min read • Wed, 21st Jan 2026
Isle of Man launches National AI Office with GBP £1m
Data Protection

Isle of Man launches National AI Office with GBP £1m

The Isle of Man has unveiled a National AI Office, backed by GBP £1m, to steer responsible AI use across government and the wider economy.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
Jack Rankin MP sees AI reshape customer service jobs
Digital Transformation

Jack Rankin MP sees AI reshape customer service jobs

Jack Rankin hails ArvatoConnect's AI push in Datchet as a way to reshape customer service while keeping skilled jobs rooted in the UK.

By Sofiah Nichole Salivio • 4 min read • Wed, 21st Jan 2026
Tech leaders urge Khan to drop AI 'mass unemployment'
Data Analytics

Tech leaders urge Khan to drop AI 'mass unemployment'

Tech leaders tell Sadiq Khan to stop warning of AI 'mass unemployment', saying firms use it to boost productivity, not scrap jobs.

By Karen Joy Bacudo • 5 min read • Tue, 20th Jan 2026