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The role of a competitive offering in enhancing customer retention for MSPs
Customer Experience

The role of a competitive offering in enhancing customer retention for MSPs

As small and midsize businesses face growing cybersecurity demands, managed service providers must diversify offerings to enhance customer retention and competitiveness.

By Anthony Daniel • 4 min read • Mon, 2nd Dec 2024
N-able strengthens global strategy with new VP hires
Data Protection

N-able strengthens global strategy with new VP hires

N-able has appointed Jonathan Bartholomew, Paul Monaghan, and Andy Hudson to enhance its global channel strategy and strengthen partnerships across markets.

By Imee Dequito • 2 min read • Fri, 15th Nov 2024
Alkira to launch new zero trust network access service in 2024
Firewalls

Alkira to launch new zero trust network access service in 2024

Alkira has announced its upcoming Zero Trust Network Access service, launching in Q4 2024, promising enhanced security and seamless connectivity for enterprises.

By Imee Dequito • 3 min read • Thu, 24th Oct 2024
WatchGuard reveals Q2 2024 cyber threat trends report
Firewalls

WatchGuard reveals Q2 2024 cyber threat trends report

WatchGuard Technologies' latest Internet Security Report reveals that seven of the top ten malware threats in Q2 2024 were new.

By Shannon Williams • 3 min read • Thu, 17th Oct 2024
MSPs boost Microsoft 365 backups amid rising ransomware threats
Data Protection

MSPs boost Microsoft 365 backups amid rising ransomware threats

MSPs rush to bolster Microsoft 365 backups amid surging ransomware threats, as N-able reveals a 46% rise in protected users and a 56% spike in disaster recovery events.

By Catherine Knowles • 3 min read • Wed, 2nd Oct 2024
EasyDMARC raises USD $20 million to boost global expansion
Email Security

EasyDMARC raises USD $20 million to boost global expansion

EasyDMARC secures USD $20 million in Series A funding led by Radian Capital to bolster global operations and enhance email security technology amid rising phishing threats.

By Kaleah Salmon • 3 min read • Mon, 23rd Sep 2024
NinjaOne offers free tools to MSPs amid market pressures
Advanced Persistent Threat Protection

NinjaOne offers free tools to MSPs amid market pressures

NinjaOne has unveiled free tools for managed service providers, including Warranty Tracking and Documentation, to empower them amid market challenges.

By Kaleah Salmon • 3 min read • Thu, 19th Sep 2024
Kiteworks launches new MSP/MSSP program for enhanced security
Cybersecurity

Kiteworks launches new MSP/MSSP program for enhanced security

Kiteworks has launched a new MSP/MSSP program, empowering partners to tackle security and compliance challenges with a robust, centralised platform.

By Kaleah Salmon • 3 min read • Wed, 18th Sep 2024
Email threats never stop evolving – these are the latest trends to know about
Firewalls

Email threats never stop evolving – these are the latest trends to know about

Email threats are evolving, with phishing attacks becoming faster and more sophisticated. Latest data shows conversation hijacking up 70% since 2022.

By Matt Caffrey • 5 min read • Tue, 13th Aug 2024

Stories from Other Regions

Academia acquires Smartdesc to boost managed services
Cybersecurity

Academia acquires Smartdesc to boost managed services

Academia has acquired Smartdesc for GBP £9 million, aiming to enhance its Technical Services portfolio and expand in the managed services sector.

By Kaleah Salmon • 3 min read • Mon, 4th Nov 2024
How aligning IT investments with broader business goals leads to long-term success
Digital Transformation

How aligning IT investments with broader business goals leads to long-term success

Australian firms are recognising technology as a key strategic driver, with 68% of C-suite executives prioritising operational efficiency in digital investments.

By John Harding • 3 min read • Thu, 31st Oct 2024
Zyxel launches PoE extender to aid SMB & MSP connectivity
Network Infrastructure

Zyxel launches PoE extender to aid SMB & MSP connectivity

Zyxel Networks launches the PoE12-3PD, a Power over Ethernet Extender designed to overcome long-distance network deployment challenges faced by SMBs and MSPs.

By Catherine Knowles • 2 min read • Wed, 2nd Oct 2024
Tecala joins Netskope MSP Program for enhanced cloud security
Digital Transformation

Tecala joins Netskope MSP Program for enhanced cloud security

Tecala expands its partnership with Netskope, joining the Managed Service Provider Program to deliver cloud-native SSE solutions and bolster cybersecurity offerings.

By Melania Watson • 3 min read • Mon, 16th Sep 2024
Logpoint partners with Advitum to bolster Swedish cybersecurity
Data Protection

Logpoint partners with Advitum to bolster Swedish cybersecurity

Logpoint and Advitum join forces to improve Swedish cybersecurity, aiming to provide enhanced protection, threat detection, and compliance.

By Shannon Williams • 3 min read • Fri, 30th Aug 2024
Infinigate reports 16% revenue growth for Q1 2024-2025
Digitalisation

Infinigate reports 16% revenue growth for Q1 2024-2025

Infinigate's Q1 FY 2024-25 saw a 16% YoY revenue boost, driven by strong European growth and strategic acquisition of Wavelink in Australia and New Zealand.

By Kaleah Salmon • 3 min read • Wed, 14th Aug 2024
Interactive & Communicat join forces to boost IT services
Enterprise Resource Planning

Interactive & Communicat join forces to boost IT services

Interactive partners with Communicat to enhance ERP and MSP capabilities, leveraging advanced data centres and cybersecurity to foster growth and efficiency in IT services.

By Kaleah Salmon • 3 min read • Wed, 14th Aug 2024
Huntress & CyberCert to boost SMB cybersecurity in Australia
Cybersecurity

Huntress & CyberCert to boost SMB cybersecurity in Australia

Huntress and CyberCert launch SMB1001 certification in Australia, aiding small and medium businesses with affordable, tiered cybersecurity solutions.

By Melania Watson • 3 min read • Wed, 7th Aug 2024
UK SMEs face cloud migration challenges, warns Six Degrees
Customer Experience

UK SMEs face cloud migration challenges, warns Six Degrees

Six Degrees' UK SME Cloud Intelligence Report 2024 reveals 80% of mid-market firms face unexpected costs in cloud migrations, urging a strategic approach.

By Shannon Williams • 3 min read • Tue, 23rd Jul 2024