Intelligent automation stories
As AI hype grows louder, disciplined organisations are shifting from flashy demos to proven, trustworthy tools that deliver real results.
UiPath and Deloitte unveil Agentic ERP to orchestrate AI agents, bots and people across fragmented finance and supply chain workflows.
Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.
AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.
Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.
NTT DATA launches Nvidia-based 'enterprise AI factories' to help global firms standardise, scale and govern production AI deployments.
Workiva launches AI-ready GRC platform to deliver real-time audit, automated controls testing and connected reporting for finance and risk teams.
In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.
Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.
Hyland launches AI tools to automate hospital records and billing workflows, aiming to cut admin workloads and speed access to patient data.
Broadcom launches VMware Telco Cloud Platform 9, promising operators up to 40% TCO savings and 30% lower power use in data centres.
AI is freeing women in tech from admin drudgery, giving them space to think, lead and amplify their impact across delivery and design.
Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.
ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.
Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.
Datacom adds a free AI workplace simulation on Forage to help students and career‑changers bridge New Zealand's widening AI skills gap.
BackOps secures USD $26m Series A to scale AI-driven logistics tools that automate exception handling and cut manual supply chain work.
Companies racing to adopt AI risk eroding margins unless they build mature, deliberately designed operations to control cost and complexity.