Intelligent automation stories
Dynatrace tops Gartner's 2025 observability platform report, ranking first in four of six use cases including AI Engineering and Cost Optimisation.
A survey reveals 90% of IT leaders worry about AI adoption risks, especially security, despite its growing use in billion-dollar firms globally.
Ingram Micro launches Xvantage Enable AI programme in ANZ, helping partners adopt and scale AI services with tailored learning and vendor support.
Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.
Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.
Tanium appoints Tara Ryan as Chief Marketing Officer to drive global brand transformation and ambitious growth in autonomous endpoint management solutions.
NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.
Aiden Technologies is now available in the Microsoft Azure Marketplace via MACC, enabling organisations to acquire its endpoint management platform using existing Azure funds.
Freshworks launches Freddy AI Agent Studio, enabling businesses to deploy autonomous AI agents for faster, no-code customer and IT support solutions.
MSys Technologies has rebranded as Aziro, signalling a strategic shift to prioritise AI innovation in enterprise software and digital transformation.
Alcatel-Lucent Enterprise and Movate have teamed up to develop a generative AI platform aimed at enhancing digital transformation and business efficiency globally.
AI is transforming contact centres in Australia and New Zealand, with 98% adopting it, but human skills and trust remain crucial for success.
TeamViewer launches TeamViewer One, a unified digital workplace platform combining device monitoring, automation, remote access and diagnostics for simplified IT management.
NTT DATA launches Smart AI Agent Ecosystem to boost business transformation with intelligent automation and industry-specific AI solutions worldwide.
Thales partners with Hexagon for five years to standardise quality and scale production across EMEA using advanced metrology technology and digital solutions.
A*STAR and Siemens have teamed up to boost smart, sustainable manufacturing in Singapore and ASEAN with cutting-edge AI and automation technologies.
Lobster appoints Emanuel Eibach as CFO to boost global growth, leveraging his 20 years of financial leadership in scaling software firms and M&A expertise.
ICS.AI appoints Tim Irons as CFO to steer financial strategy and support growth of its AI solutions for UK public sector clients.
AI-powered automation is revolutionising healthcare, speeding up patient appointments and improving care quality across NHS and other providers in the UK.
Kallikor appoints Chris Brett, former Ocado robotics head, to lead its supply chain simulation platform, enhancing AI-driven scenario planning tools.